Outside sales with a Global company selling hardware, software, services and solutions. Identifying qualified prospects, validating appropriate products, providing proprosals, negotiating Lease Agreements, closing sale and providing excellent customer service and support. Seven years of experience with MCI World Com providing Help Desk Support for both Software and Hardware for all internal MCI employees. This was a high vo...
Start working at an entry level position and work my way up to a senior position. Also I would like to expand my business into a Fortune 500 company.
To help a company maintain computer security
Ideal Companies: Verizon, Dominion Power, Cox Communications
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networking, virginia, troubleshooting
To use my tangible, intangible, work-related, academic and life skill sets to improve the bottom line of a company. Management, supervisory, IT help desk, and customer service skills. Experienced in retail sales (computers and peripherals/accessories, cellular telephone technology, business multiple line telephone communication systems) and customer service. Certified in copper/fiber optic installation. Microsoft Windows so...
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Customer Service, Cellular, Documentation, Retail, Sales, Video, broadband, Microsoft, IT help desk, manager, supervisory, consultant
To become an expert and be an asset to the company
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Troubleshooting, Fix computers, Compute Hardwarer Knowdlege
Experience Summary IT Desktop Support Technician: Seasoned Desktop Support / Break-Fix computer service technician with over 17 years of computer systems support in the Dallas County environment. Strong customer relations skills. Level 1 Help Desk Representative: Eight months at CompuCom providing "after hours" telephone support resolving customers' computer problems. Responsibilities and Skills: * Provided on-site support ...
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Computer Field, Disk Drives, Mainframe Computer, Tape Drives, Support, Dell, Desk Top Support, Desktop Computer, HP, Operating Systems
Summary I was a successful Seasoned Desktop Support Analyst with many years of experience in this fast-paced Global Service Desk at General Mills I have excellent communication skills. I have a good track record of achieving exceptional results in phone skills and sometimes dealing with difficult or stressed people. In my day to day work activity I imaged computers I remoted into users computer to fix their computer issues.
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Active Directory, Communication Skills, Desk Top Support, Desktop Computer, Electronics, Excellent Communication Skills, Imaging, Management, Microsoft Active Directory, Monitoring