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Online Resumes with "Escalations"
Technical Management
I've worked in the IT industry for the past 20 years. I have an Associates Degree in Information Systems, and am finishing my degree requirements for my Bachelor of Science in Business/Management. My IT career started when I was an intern at IBM/ROLM while I was still in school. I've advanced my career working for many major companies such as IBM, Lockheed Martin, NxTrend, MCI Worldcom, Alcatel, Compaq and Hewlett Packard. ...
Ideal Companies: Google, Yahoo, Microsoft, Dell, Cisco, Any other firm where my skills can be utilized.
Tags for this Online Resume: Unix, Support, Manager, Technical, Account Management, System Engineer, System Administrator, Telecommunications, Technical Support
ReSsidential Counselor
Health care. I enjoy helping others in need. I have worked nine years in an R.T.F. I have a deep passion and desire to help troubled youngsters.
Tags for this Online Resume: Conseling, Immediate intervention in times of crisis., De-escalating a situation that needs words of comfort., Interacting with teens., Having empathy for teens due to their families life styles.
Network Administrator, Network Operations Manager, IT Project Manager
Highly experienced technology professional and project manager with a record of developing and supporting successful IT solutions and projects incorporating a wide range of applications and technologies. Consistently recognized and tasked by executive management to improve organizational effectiveness and efficiency. Exceptional leadership capability that aligns the business processes and program infrastructure to realize ...
Customer Service Supervisor
Professional Objective To obtain a Supervisory / Management position––that will capitalize on my experience in Human Resources Administration as well as on my strengths and interests in the following areas: • Contributing to Overall Success of Operational Efficiencies • Ensuring Compliance with FMLA, EEOC, ADA, Sexual Harassment, and Workman’s Comp, Unemployment and other Related Human Resources Regulations and Legal Iss...
Tags for this Online Resume: payroll, HR, training/developing direct reports, customer escalations, facilitating team meetings, call center metrics
Invaluable Member of the Sales Team
Sales Support expert, with strong interpersonal and problem solving skills, am adept at creating new processes and analyzing sales. excellent multi-tasking skills and can work with minimal supervision. I know how to prioritize tasks and get jobs done with complete accuracy.
Ideal Companies: Warner Music Group, Sony BMG, Def Jam, Clear Channel, Emmis Broadcasting, BET, MTV
Tags for this Online Resume: sales support
EX-Veteran, Seeking Security
Dedicated security specialist with 2 years experience in a high-intensity work environment. Specialized in vehicle and personnel search, observe and report procedures, security patrol, and confrontational de-escalation. Highly-motivated U.S. veteran. Prepared to fulfill your corporate needs.
Provider Relations Supervisor/Team Lead Health Care
Detail Oriented Health Care Backgroung: Provider Relations, Customer Service, Enrollment; ( Meicaid, Medicare, HMO, PFFS, Plans .....
Ideal Companies: Wellcare, Humana, Coventry, UAFC, United Health Care, Texas Childrens Hospital, Methodist, & HCA.
Tags for this Online Resume: Marketing, Plan: Provider Outreach
From the Jack Welch school of Leaders
The key strengths that I possess for success in this position include, but are not limited to, the following: • Provide exceptional contributions to customer service for all customers. • Strive for continued excellence. • Strong communication skills. • I am a self-starter. • Eager to learn new things. You will find me to be well-spoken, energetic, confident, and personable, the type of person on whom your custom...
Ideal Companies: CSX, AT&T, The Coca-Cola Co, Ford Motor Co, Verizon Communications, Wachovia, Blue Cross and Blue Shield of Florida, Johnson & Johnson, American Express, Citigroup
Tags for this Online Resume: Customer Service Manager, Director, Call Center Manager, Call Center Director, Customer Service Director, Area Manager
The most well-rounded business professional
Experienced business professional with a track record in operations, sales and project management.
Ideal Companies: Yahoo.com, American Express, Sony, Jack in the Box (Corporate), Nike
Tags for this Online Resume: Sales Manager, Customer Service Manager
Customer Service Supervisor
Tags for this Online Resume: Customer Service
Experienced Customer Service Representative
I am articulate, detail-oriented, and calm when dealing with tense situations. I've dealt with very nice callers all the way up to psychotically-angry callers. I am available for immediate placement.
Ideal Companies: Pacific Warner
Tags for this Online Resume: Experienced, Call Center, In and Outbound Calls
Operations Management-Training, Staff Supervision, Escalation Resolution, Customer Service
I am an engaging and detail-oriented professional with operations and staff leadership expertise with extensive experience developing training programs, material, and instructional methodologies to support corporate initiatives. Articulate presenter with outstanding public speaking skills and talent for communicating effectively with diverse audiences. Assess technical and non-technical training needs to create and continua...
