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Online Resumes with "Escalation"



Senior Operational Excellence Professional (Certified Lean Six Sigma Master Black Belt, PMI, MBA)

Rahul Semwal Senior Operational Excellence Professional (Certified Lean Six Sigma Master Black Belt, PMI, MBA) Salt Lake City UT 84065 | rahulsemwal@hotmail.com | (H) 801-207-7571 (C) 602-574-3535 Overview Senior operational excellence professional with successful proven track record across industries ranging from Business Process Outsourcing (Medical Transcription & Healthcare), Shared Services (Finance & HR), HR Consulti...

Ideal Companies: Best Places to Work (Top 50 rated companies)

Tags for this Online Resume: process improvements, Outsourcing, HR Consulting, Transcription, Backend operations management

Experienced Customer Service Supervisor

Ideal Companies: Any

Tags for this Online Resume: Microsoft Word, Microsoft Excel, Microsoft Outlook, Microsoft Outlook Express, Microsoft Powerpoint, Microsoft Publisher, Vantive, FoxPro, Internet Explorer, Mozilla firefox, Animation Shop 3, Adobe Reader, Photoshop CS3, Analytical Skills, Telephone Skills, Customer Service, Accountability, Call Center, Technical Support, Flexibility, Interpersonal Skills, Leadership, Management, Multi-Tasking, Project Management, Research Skills, Verbal Communication Skills, Written Communication Skills, Complaint Resolution, Problem Solving Skills, Time Management, Follow Up and Follow Through, Meet Deadlines, Record Organization and Management, Creativity, Detail Oriented, Clerical, Windows XP

Featured Profile

Customer Support or Service Director, Orlando

To obtain a Director or Sr. Manager postion within the Customer Support or Customer Service division of a growing organization.

Tags for this Online Resume: Support, Customer Service, Help Desk, Escalations, Call Center

Loss Mitigation- 5 years experience- 3 year modification underwriting-

Over 9 years of experience as a mortgage specialist (underwriting, loss mitigation, short sales, loan modifications, FHA loans, foreclosure, bankruptcy, audit, HAMP, HAFA, etc.) Over 13 years experience in customer service. Hands on experience in Negotiations, Research, Quality Assurance, Conflict Resolution, Client relation, Presidential Escalation, Complex Problem Solving. Over 9 years Fiserv, MSP Lending Portal, LPS...

Buyer/Procurements/Silicon Valley

Current goals are to be employed as a buyer/senior buyer in a telecom/semiconductor facility and be an effective and essential part of the materials/purchasing group.

Ideal Companies: Hewlett Packard, Cisco Systems, Oracle, Google, Facebook, Ebay, Genentech

Tags for this Online Resume: project manager, SAP, Planner, contract management, senior buyer, buyer

Customer Service Director

Senior management with a successful background in customer service, technical support, field operations and call center management combined with solid skills in new product development and introductions, you will be interested in the experience and accomplishments highlighted in the enclosed r�sum�. With over 20 years� progressive experience in senior management positions with global technology and telecommunications leader...

Ideal Companies: Any

Tags for this Online Resume: Customer Service, Director Field Service, Director Field Operations, Senior Manager, Executive, Director Customer Service

Recreational Training and Activity

I truly enjoy helping the youth get and stay fit, as well as, teaching them other important things. I teach anti violence, drugs, bullying and much more in my teaching techniques.

Tags for this Online Resume: supervisor, scanned , data entry, lesson plan writing, grade, escalation

Detail Oriented Administrative Assitant

To acquire a position within a firm that allows me to utilize my strengths in business administration, management, and computers.

Tags for this Online Resume: Admin Assistant

ACCOMPLISHED TECHNICAL SUPPORT MANAGER

Extensive experience in supervising and managing in diverse global business environments with a proven ability to recruit and retain qualified, highly skilled, technical candidates. Known for enhancing collaboration among internal and external teams, resulting in faster engagements, improved problem description, and a reduction in time to resolution for the customer.

Tags for this Online Resume: Customer Support / Satisfaction, Technical Support, Cross-Functional Collaboration, Escalation Management, Process Improvement

Global Operations Expert - 17 years - Enterprise Applications

15 years of global ITIL IT operational and ITIL program leadership, and executive level customer communication with Fortune 5 accounts. Technical operations experience with Fortune 5 companies. Comprehensive escalations and problem management experience with enterprise distributed applications, networks, and client system services. Direct experience coordinating, developing and leading IT projects, and working with busines...

Tags for this Online Resume: Global , ITIL, Distributed Applications, Purple Squirrel, Executive communications, Fortune 50 experience

Customer Service Supervisor

Tags for this Online Resume: mortgage banking, loss mitigation, FORCLOSURE, bankruptcy, escalation management, loan servicing