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Online Resumes with "Director Customer Care"
Priority Expert
Multiple task secretary with emphasis on interpersonal skills and problem solving
Ideal Companies: Avon, Estee Lauder, Board of Education, Con Edison, Cablevision, NYC Public Library, Dentist Office, Private Doctor's Office
Tags for this Online Resume: clerical support, administrative assistant, receptionist, customer service
Senior Director of Customer Care/Operations/Provisioning
To utilize my 20 years of experience in Pre/Post Sales Implementation with expertise in Service Delivery, including Operations, Provisioning and Sales Engineering in the Telecommunications and Video Distribution over Fiber, Satellite and Teleport infrastructure.
Tags for this Online Resume: Sales Management, Sales Engineering, Video Operations, Vendor Management, Process Transformation, Project Management
Director of Operations, Director of Customer Care, Senior Call Center Management
Accomplished leader with extensive management experience, mentoring and motivating diverse teams of individuals to function cohesively in driving positive top and bottom line financial results.
Tags for this Online Resume: Director, Vice President, Senior Manager, start up experience, mentor, trainer
Director of Customer Care
Director, Customer Care Services
Director of Customer Care
A Senior Management position that offers challenges and advancement.
"Director of Customer Care, Denver"
performance improvement, service delivery management, director, multi-contract
Tags for this Online Resume: ITIL, Continuous Improvement, Performance Monitoring, Customer Care, Management
Director of Customer Care
Seeking an Executive level Operations Position that will add value by virtue of managing top line revenue, while also effectively changing the landscape of cost through effective margin analysis. The ideal position will provide opportunities to inspire through leadership and direct strategic support to multiple departments, through sales, technical support, customer service and vendor relationships.
Ideal Companies: Sprint, Verizon, Amazon, Cerner, HCA Midwest Health Systems, Time Warner, Direct TV, Garmin
Tags for this Online Resume: SAP, Oracle, IEX, Organizational Leadership, Strategic Planning, Budgeting, Multisite Call Center Operations, Nice Systems, Service Delivery Transformation, Virtual and Remote Leadership, Outsourcing, Vendor Management, Offshoring, Continuous Process Improvement, Vendor Relationship Management, Chat, Email Response Management, WFM Forecasting, RFP Process, Compliance, HR, E-Commerce
Operations Manager
Key Qualifications * Commitment Leadership Integrity * Global Services Director with 15+ years of management experience in multiple call center and operations settings. Skill Highlights * Senior Leadership, Communication, Client Relationship, Account Management, SaaS Support and Implementation, Project Management, Recruiting, Training and Development * P&L Management, Data Analysis, Metrics and Reporting, Call Center Leader...
Tags for this Online Resume: Training, Support, Call Center, Documentation, Management, Recruiting, Test, Training Documentation, Consulting, Account Management
Quality Assurance Specialist - 15 Years of Experience - Near 34695
CAREER SUMMARY * OUTSTANDING LEADERSHIP AND MANAGEMENT EXPERTISE. Directed application, system, and technical support teams to provide continuous support for business critical systems. Includes management of all associated personnel factors, assignment of tasks, review of work/deliverables, scheduling, second, third level support management and on-call/remote support management. Efforts have resulted in outstanding levels o...
Tags for this Online Resume: Management, Support, Training, Project Management, Scheduling, Technical Support, Consulting, Learning Management, Performance Monitoring, Planning
Manager
CAREER SUMMARY * OUTSTANDING LEADERSHIP AND MANAGEMENT EXPERTISE. Directed application, system, and technical support teams to provide continuous support for business critical systems. Includes management of all associated personnel factors, assignment of tasks, review of work/deliverables, scheduling, second, third level support management and on-call/remote support management. Efforts have resulted in outstanding levels o...
Tags for this Online Resume: Management, Support, Training, Project Management, Scheduling, Technical Support, Consulting, Learning Management, Application Support, Budgetary
Medical or Health Services Manager
Tags for this Online Resume: Management, Patient Care, Prince, Support, Switchboard, Policies and Procedures, Billing, ENT, ICD-9, Plastic Surgery
