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Online Resumes with "Direct Client Support"
Analyst - Project Management
With 12+ years managing teams and projects, analyzing complex data, designing custom solutions, and testing software, I bring a wealth of best practices and experience to your project team. My contributions include insightful listening, researching diverse problems, writing Requirements Specification, designing User Interfaces, writing algorithms (license key authentication server, tax lot engine, wash sales, corporate acti...
Vice President - 15 Years of Experience - Near 92882
Accomplished professional with proven ability to successfully direct client support services, operations management, Call Centers, and projects with an international footprint. Expertise in building, optimizing and leading end user support teams with proficiency in employee development, the creation of internal/external communications, and challenging the status quo with innovative solutions to improve client service, enha...
Tags for this Online Resume: Vice President, Client Service/Support, Call Center, Project management, Re-engineering, Operations, Help Desk, Service Now, Policy & Procedure, Employee Development, Remedy, Cross Functional Leadership, Program Development, Customer Service, IT Operations, Emergency Response Team Initiatives, Team Leadership & Mentoring, Performance Measurement, Voice of the Customer, Resource Alignment & Optimization, Business Analysis, IT Manager, Client Service / Support Management, Executive Director, Website Start-up, Proactive Professional, management, proactive, leader, Manager, Management, Business Analyst
Team Leader - 19 Years of Experience - Near 63379
QUALIFICATION SUMMARY Demonstrated success in application administration, software release, custom development with varied COTS enterprise software, file transfers across platforms/operating systems (including conversion for formatting/platform), troubleshooting first/second level escalations, knowledge sharing at all levels, peer development, team building and motivation, documentation, subordinate review. monitoring, and ...
Tags for this Online Resume: Automation, Infrastructure, Integrate, Network Operations Center, Networking, Production Control, Scheduler, Services, Technical Lead, Configure, java, it jobs, software, Zena, Control-M, Process improvement, Process automation, Managed services, Lead
