Seeking a position in customer service working with users to troubleshoot their computer needs. I would also prefer something in a dispatch capability or monitoring capability.

Tags for this Online Resume: Help Desk

Help Desk Analyst

Information Technology Resumes - Help Desk Specialist Resumes - New Egypt, NJ

Good interaction with management and co-workers. This is important with support and sharing of data and information. I feel that a supportive and well oiled interaction with management and staff makes for great job performance and job satisfaction. I am always willing to go the extra mile to serve the customer as I would want to be treated. I am not a mover so a F/T position that I feel I can retire from is most appealing. ...

Tags for this Online Resume: Help Desk, Network trouble shooting, MCDST, MCP, MCSE, MCSA, COMP TIA

Technical Support

Information Technology Resumes - Help Desk Specialist Resumes - Stamford, CT

Good communication skills, strong problem solver, hardworking, dependable and cooperative, the ability to work alone effectively without supervision, also a team player and motivator.

Ideal Companies: My ideal employer would be the company, Google.

Tags for this Online Resume: Technical Support, Help Desk Analyst, Call Center, Customer Service, Computer Technician, Computer Hardware, Computer Software

Software Distribution Expert

Information Technology Resumes - System Engineer Resumes - Boiling Springs, SC

My experience in the IT field started in 1996 with IBM Global Services as a Help Desk Analyst where I provided phone support for our client, Advantica Restaurant Group. In this position I troubleshot the IBM 4694/4695 POS system that the client used in their restaurants as well as their back office computer system, which ran OS/2. I provided support on both the hardware and software for the end users. From this position,...

Ideal Companies: Metlife, American Express, Duke Energy, Microsoft, Google, Michelin, QS/1, Scansource, IBM, CapitalOne, American Express

Tags for this Online Resume: BMC CM, Marimba, BMC Configuration Management, Desktop Management, Mobile Desktop Management, Patch Manager, BMC Patch Manager

Experinced,trustworthy IT Help Desk Analyst

Information Technology Resumes - Help Desk Specialist Resumes - Chicago, IL

I am looking for an IT position which will lead to a Systems Administrator role working on a small IT team.

Ideal Companies: Microsoft, Nike, Walgreens

Tags for this Online Resume: Help Desk, Technical Support, Desktop Support, Lotus Notes, Active Directory

Experienced Help Desk Analyst/Knowledge Architect looking for more

Information Technology Resumes - Help Desk Specialist Resumes - Cranbury, NJ

I am looking to provide not only software and hardware troubleshooting and resolution, but work with the knowledge base, create user guides for help desk and customer's use. After I receive my graduate certificate in information management I want to work with MS Access databases and oracle databases or run queries using SQL.

Ideal Companies: I have no preferences

Tags for this Online Resume: blackberry, VPN, remote access