QUALIFICATIONS & ACHIEVEMENTS * IT Support Desk Management, Technical Sales Management, and PC Repair Administration experience with a proven track record of success supply direction and guidance regarding testing and implementing software upgrades. * Interacts effectively, courteously and directly with the user to resolve technical issues, and responds to queries and service requests that originate by telephone, web-based ...
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Documentation, Needs Assessment, Support, Technical Support, Communications, Consultative Sales, Customer Service, Evaluate, Home Health, Quality Assurance, customer service representative, product demonstrator, sales associate, sales, customer service, event specialist, call center, event demonstrator
PROFESSIONAL SUMMARY An experienced, enthusiastic team player with a work history spanning helpdesk, desktop support, server administration and LAN/WAN network positions in various environments such as healthcare, government, and casino/hotels.
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Cisco, Connectivity, Microsoft Windows, Servers, Government, Dell, Local Area Network, PCS
PROFESSIONAL SUMMARY Established research analyst with over 30 years of demonstrated success providing a wide range of decision-support skills to U.S. government departments and agencies. Broad experience in national security, homeland security, emergency management, and healthcare management. Worked closely with all levels of senior leadership developing strategy, policy, and doctrine. Accomplished group process facilitato...
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Management, Health Care Industry, Healthcare Administration, Program Management, Weapons, Project Management, Desktop Computer, Emergency Management, Emergency Medicine, Planning
Skills Summary Professional Experience Administrative Management * Administrative control and planning in coordinating extensive travel plans for both domestic and international, scheduling, conferences and meetings for up to five managers * Interfaced with outside clients, to include Generals and Colonels, as well as in-house company executives and specialists on a daily basis * Made recommendations to management, improvin...
Ideal Companies: Airbus, Aerospace\Aeronautical Firm, Ernst & Young, Law firms, Boeing, Siemens, Unisys, Booz-Allen, Freddie Mac
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Communications, Oracle, Scheduling, Team Player, Accounts Payable/Receivable, Administrative Assistant, Communication Skills, Banking Industry, Executive Assistant, customer service, data entry, typing 65, calendaring, travel planning, management, Legal Assistant, Powerpoint, MS Word Suite, databases: Oracle, Deltek, JAMIS, Webtrex, Outask, Metting & conference scheduling, event coordination, Telecommunications & IT Industry, corporate banking, Administrative
Summary: After decades of war and terror in Afghanistan, finally I have got the opportunity to get the chance to get on the job training from US Government Capacity Building Programs for Afghans beginning from NBC NEWS to USAID Projects ( 2001- Present ) Awards, Achievements and Workshops: US Department of State: Afghan Special Immigrant Visa to US Nov 2013 "Living In California with my family ".
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Distribution, Metadata, Management, Midas, Mining, Security, management, assistant manager, Geographic Information System, Medical
CAREER HIGHLIGHTS * Key team member for efforts resulted in a decrease in DRO by 13 days - approximately $51M. * Selected in 2010 for participation in two out of three Integration Teams to review and recommend Project Monitoring and Project Reporting to be compliant for 2012. Participated in two out of three Work Groups for 2011 (Project Review Program & Operations Reports). * Demonstrated ability to build successful teams ...
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Payroll, Accounting, General Accounting, Month-end Close, Policies and Procedures, Quality, Quality Assurance, Quality Control, Accounts Payable, Balance, accounting, finance, excel
SUMMARY * Certified Project Management Professional (PMP) with SCRUM Certification. * 20 years experience in project management, managing multiple projects from introducing new products/services to creating disaster recovery plans, integrating newly acquired banks, meeting Federal OIG audit standards, OMB A-123 and Improper Payment Information Act. Accredited as Program Management Professional by PMI. * Technical Leadership...
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Internal Controls, Management, Financial, Financial Statement, Support, Technical Support, Accounting, Financial Management, General Accounting, General Ledger
CAREER HIGHLIGHTS Throughout my developing career I have grown from courtesy clerk to seasoned professional. I have held a secret clearnce with the Department Of Defence, I have supervised and trained employees, I have had extensive training for hazardous matierals and Bio hazards all types of patogens and other infectious dieseses. I have performed my duties in all areas of healthcare facilities to the standards of hospita...
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ICU, Microsoft Internet Explorer, Retail, Training, Microsoft Windows, Strong Work Ethic, English Language, Health Care Industry
QUALIFICATIONS Summary Highly skilled and knowledgeable in "To apply my clinical and leadership abilities, professional teaching experience, and a multitude of medical and nursing knowledge of administrative systems to serve patients, families, and/or businesses in modalities. various health care arenas" Able to adapt quickly to new environments, and meet expectations after brief orientations. Extensive knowledge of pharmac...
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Nursing, Management, Medicare, NICU, Pediatrics, Surgical, ACLS, Automobile Claim Law Specialist, Behavioral Health, Billing, nurse educator, Nurse Faculty, Teacher, Nursing Education, Nursing Supervisor
Over 26 years of successful management and leadership experience while actively pursuing dual careers in the military and private sector. Goal driven with a demonstrated ability for team building, accomplished by learning to identify strengths of individual team members and using those strengths to benefit the team. Understands the need to know when to lead and when to follow and executes assignments with unquestionable wor...
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Defense, Drafting, Wills, Real Estate, Logistics, Management, Security, Arbitration, Audit, Automation
ACCOMPLISHMENTS * Created a workshop for the Q/A Department that improved the over-all customer service best practices within a 300-plus seat Call Center * Authored a training script titled: "The Art of Providing Information to the Customer" which was incorporated into the Call Center training program as a major training resource * Received frequent commendations on the handling of escalated calls including quick resolution...
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Accounting, Accounts Payable, Accounts Receivable, Applications, AVAYA, Best Practices, Call Center, Cancer, Cms, Coaching, Quality Assurance Director
