Skills Summary Professional Experience Administrative Management * Administrative control and planning in coordinating extensive travel plans for both domestic and international, scheduling, conferences and meetings for up to five managers * Interfaced with outside clients, to include Generals and Colonels, as well as in-house company executives and specialists on a daily basis * Made recommendations to management, improving administrative activities, ensuring optimal effectiveness of the organization * Key team member responsible for special projects and events. Integral part of logistics team tasked with coordinating events for out-of-town visitors, conferences, as well as in-town meetings Communication/Correspondence Management * Compiled reports for management, ensuring full compliance with organization policies and deadlines * Composed and edited correspondence, as well as create and edit presentations for client meetings, as well as in-house company executives * Type various documents such as correspondence, other documents, minutes for team meetings, proposals * Evaluate and summarize incoming correspondence and prioritized responses to key issues * Appropriately handled sensitive, highly confidential matters with discretion. Recognized for professional confidentiality Customer Service/ Problem Solving * Provide impeccable customer service while serving as liaison between personnel, customers/clients * Professionally respond to customer inquiries and make appropriate referrals * Resolve problems within delegated authority and assist with escalating to supervisor when necessary * Complete updated training on a regular basis Detail Mastery & Organization * Manage all aspects of day-to-day operations - Scheduling for busy office weekly - Finances: accounts payable/receivable, purchasing, invoicing, expense reporting - Compliance with all operating procedures * Maintain office supply levels, schedule conference rooms, accommodations for out of-town guests * Key team player for special events and projects * Managed the office calendar, scheduling appointments, to include internal/external meetings * Liaison between departments/operating units in the resolution of day-to-day administrative, organizational and operation issues

Highlights:

Companies I like:

Airbus, Aerospace\Aeronautical Firm, Ernst & Young, Law firms, Boeing, Siemens, Unisys, Booz-Allen, Freddie Mac

• Communications
• Oracle
• Scheduling
• Team Player
• Accounts Payable/Receivable
• Administrative Assistant
• Communication Skills
• Banking Industry
• Executive Assistant
• customer service
• data entry
• typing 65
• calendaring
• travel planning
• management
• Legal Assistant
• Powerpoint
• MS Word Suite
• databases: Oracle, Deltek, JAMIS, Webtrex, Outask
• Metting & conference scheduling
• event coordination
• Telecommunications & IT Industry
• corporate banking
• Administrative