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Online Resumes with "Customer Support"
Vice President
Qualifications: Over twenty years of progressively increased responsibility working in the profit and non-profit sectors providing direct customer support as a business analyst, homecare manager, trainer, systems integration specialist, Infor Syteline and Visual ERP system implementer in the health research and manufacturing sectors, team builder, executive and change management business owner.
Tags for this Online Resume: Wide Area Network, Wireless, Active Directory, Configure, Data Backup, Great Plains, Integrate, Inventory, Inventory Control, Kronos
Telecomm Specialist
SUMMARY: * Approx. 10.6 years of experience in Telecom Domain mainly in BSS/OSS, Converged Charging System, VAS node integration, Project Execution, Planning, Migrations, Expansions, and Consulting. * Experience in E2E process design and implementation, Product launches, Feasibility analysis, Change management, Service Delivery management & Customer Support. * Testing through TI tool (Transaction Injector) for rules and con...
Tags for this Online Resume: Oracle, Microsoft SMS, Oracle Database, Planning, Sms, Voice, Database, File Transfer Protocol, IBM, Interactive Voice Response
Compliance Officer
Professional Summary Dedicated Operations and Quality Manager demonstrating effective leadership in all aspects of the job, excels at cutting costs and streamlining operations. Career has incorporated positions of increasing management and leadership over new product development, quality engineering, regulatory affairs, and complaint and CAPA management which is built on a foundation of clinical patient care and customer su...
Tags for this Online Resume: Quality Assurance, Engineering, Orthopedic, Orthopedics, Quality, Sales, Sourcing, ISO, Planning, Development Activities
Operations
PROFILE Career includes key roles in leading the development and implementation of customer support system applications and software enhancements for large, highly matrixed organizations. Offering a deep knowledge of IT strategies, project planning tools and customer service guidelines along with vast experience in guiding people, processes and operations. Highly responsive technical liaison with proven skills in communicat...
Tags for this Online Resume: Applications, Documentation, Management, Planning, SAP, Support, Training, Unify, IBM, Siemens
Project Manager
AREAS OF EXPERTISE SDLC (Waterfall, Agile) Project Management Change Management Vendor Management Automation Testing SUMMARY An ambitious Project Management Professional and Certified Scrum Master with 5+ years of experience who values teamwork, integrity and accountability to help drive teams to exceed beyond their current limitations. Skilled at meeting the demands of business objectives, by way of identifying, clarifying...
Tags for this Online Resume: Javascript, JIRA, Angular, Git, Management, Microsoft Visual Studio, Software, Agile, Cascading Style Sheets, CSS
Customer Service Manager - 7 Years of Experience - Near 30277
SUMMARY Senior leader with a proven track record of building and improving customer support operations. Proven abilities in planning, development and implementation of myriad functions within call centers and customer support organizations. Extensive experience in working with senior leadership to build strategies, operational analysis and metrics that maximize customer satisfaction/promotors, profits and shareholder value....
Tags for this Online Resume: Leadership, Training, Call Center, Multimedia, Retail, Sales, Sales Training, Wholesale, Scheduling, Change Management, Process Development, Process Implementation, Customer Service, Hiring/on-boarding, Terminations, Senior Leadership
Department Manager - 20 Years of Experience - Near 55448
Professional Summary Customer-oriented technician, successful at troubleshooting and handling customer support issues in a timely manner. Quality control inspector with expertise, providing customer support in high call volume environments.
Tags for this Online Resume: customer service, Management, Pricing, Quality Control, Support, Troubleshooting, Call Center, minneapolis, Complaints, Retail, manufacturing, production, reliability, electrical engineer, call center, customer service representative
Project Manager
SUMMARY A results-driven and enterprising leader with vast experience in program/project management, client/vendor relations, process improvement, business development, and network and system implementations. Additional capabilities include policies and procedures, category management, contract administration, customer support, negotiations and portfolio management. Leadership ability to transform existing business practice...
Tags for this Online Resume: Networking, Sourcing, Quality, Risk Analysis, Services, Supply Chain, Information Technology, Prime, Procurement, Purchasing
Cyber Security certified
Summary Several years' combined experience in project management, training and customer support with leading providers of business, technology and information solutions to the healthcare industry. Successful in achieving increased efficiencies and a high level of client satisfaction, Medical and consulting services. Adapt easily to new and changing environments. Looking forward to a change in my career path.
Tags for this Online Resume: Project Management, Project Manager, Requirements Gathering, Gathering Requirements, Services, Quality, Quality Assurance, Quality Control, Bad Debt, Document Management, A+, Network+, Security+
Cardiovascular Technologist
Healthcare professional with 25+ years' experience - focused in Cardiology Services Product Development and Project: Management Product Management Implementation/Solution Sales/Sales Support Training/Applications Business Development and Non-Invasive Administrative Management demonstration and customer support. * Focused Product Development & Product Management -worked with R&D Management & Sales teams at Agfa for New Softw...
Tags for this Online Resume: Test, Appraisals, Cardiovascular, PACEMAKER, Pacemakers, Scheduling, Software, Variance Reports, Cardiology, CERNER
Chemist
Career Summary Project director: Nanomaterials and interdisciplinary chemical sciences. Summary * Ph.D. - Bioinorganic chemistry, M.Sc. - Inorganic/Nuclear chemistry and B.Sc. - Chemistry major and Physics minor. * 20 years of experience in managing, executing funded basic and applied science research projects. * 20 years of experience writing grant proposals, project reports and scientific and technical publications in the...
Tags for this Online Resume: Imaging, Imaging and Therapy, Therapy, Research, Science, Chemistry, Adobe Photoshop, Canvas, Clusters, Corel, inorganic chemistry, bioconjugation, scientist, biodegradable polymers, contrast agents, sales and sevice
Chief Operations Officer - 15 Years of Experience - Near 94597
PROFESSIONAL SUMMARY: A Diverse Professional Development: * Consulting Expertise providing an ability to perform in a wide range of requirements * Experience in Various platforms of Business, Operations, Financial and Information Technology * Proven Organizational, Business Analysis, Consulting, Project & Time Management Skills * New Business Development / Customer Relations Management expertise in Sales and Customer Suppor...
Tags for this Online Resume: Operations Manager, Business Process, Business Strategy, Process Improvement, Management, Planning, Common Gateway Interface, Dos, Microsoft DOS, Account Management, Accounting, Automation, Balance
