Desire to make my next company phenomenally successful through communicating and coordinating customer needs/desires into actionable realistic plans through all levels of the company. Get cross functional understanding and buy-in to improve our community relations and civic image.
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Crossfunctional, Energetic, Transparent, Innovative, Believable, Trustworthy
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New business development, Coatings, Key account development, B2B, Cross-functional team management, C-level sales presentations
• 15 years of Customer Service Operations and Call Center Management experience
• 6 years of Project Leadership experience in a customer facing role within the telecommunications, legal and printing industries
• Proven strategic focus to drive results using business performance data and analytics, ability to build and justify cases for improvement
• Ability to develop highly effective employees and maintain a rewarding wo...
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Customer Support, Customer Service, Process Design, Global, Change Management, Service and Delivery
Great leadership skills, especially with cross-functional or matrix managed teams. Drive and determination to get the job done well the first time. Vast experience with user communications and the iterative process of writing requirements and flowcharting from various user/owner ideas through to IT partners and back to the users again. Have written multiple Joint Requirement Document(JRDs) and Business Requirement Document...
Well developed interpersonal, organizational and presentation skills. Innovative, fast learner with a proven ability to adapt quickly to change. Communicates professionally with contacts at all levels. Trust worthy, reliable with reputation for dependability
Ideal Companies: Not particularly interested in any specific companies
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Marketing, Customer Service, Trainer
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Large Team Hiring , Sales Management , BPO , Process Improvement , Internal Consulting , Program Management
Dedicated, results driven, IT management professional with expertise in software development, infrastructure support, help desk, and customer service. Skilled in project / program management. Demonstrated problem-solving and people skills with the ability to resolve difficult situations under adverse conditions. Reputation for delivering projects on time and surpassing goals by setting priorities, effectively planning and o...
Ideal Companies: Valassis, General Motors, Chrysler, R.L. Polk, Cengage Learning
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Project Management, Software development, Infrastructure, Account Management, Supervisor, Manager, Implementation, Delivery
To Direct operations for multi-unit hotel portfolio in domestic and international environments. Contained costs and increased revenues and profits by streamlining operational inefficiencies. Created self-sustaining cross-functional teams in capital expansion phases of growth. Synthesized information rapidly and made definitive decisions, positioning companies for success. Boosted customer satisfaction and quality rating.
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Hotels, Resorts, Lodging, Hospitality, General Manager
Senior Business Systems Analyst with experience across a broad array of industries. Experienced in identifying business needs and designing new IT solutions to improve business productivity and efficiency. Effective at bridging the communication gap between business leaders and IT. Particularly interested in enterprise analysis, requirements analysis, and software development.
Ideal Companies: None
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Application Development, Technical Support, Infrastructure, Systems Integration, Application Integration
To be a Research Scientist in pharmaceutics and pharmacokinetics in your company utilizing my cross-functional skills in drug delivery/formulation(lipid, solid, nanoparticles, liposomes, lyophylization technique, implant on oral/ocular drug delivery), GMP experience, HPLC, GC, DSC, ELISA, cell culture, surgery on rat and mice, immunohistochemistry staining, PCR, fluoroscopy, confocol microscopy, including all hands-on dru...
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Product management, Project management, Agile, Product development, Cross-functional leadership, Data analysis
