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Online Resumes with "Complaint Resolution"
Team Lead - Life Insurance Customer Service, New Jersey
To bring my Customer Service, Complaint Resolution and Call Center Supervision experience to a world-class organization and be part of a professional and customer oriented team.
Tags for this Online Resume: Customer Service, Complaint Resolution, Series 6, Coaching Employees, Call Center, Life Insurance
Director - 10 Years of Experience - Near 85286
Accomplishments * Accountable for a $1.3B in personal loans, private label, and credit card portfolios in a collections call center. * 3-time President Association Award earner for reducing delinquency levels, charge off goals and outstanding performance. * Built a formal complaint resolution department from the ground up. * Hand selected for a pilot group of "up and coming senior leaders" yearlong training program which re...
Tags for this Online Resume: Equity, Process Improvement, Quality Assurance, Test, Complaints, Management, P&L, Root Cause Analysis, Workforce Management, Banking Industry
Human Resources Manager/Director
PROFESSIONAL SUMMARY: Strategic human resources professional with proven leadership skills developed through progressive private and public sector business experience in various industries. AREAS OF EXPERTISE: Employee/Labor Relations Workforce Planning Strategic Planning Organizational Development Talent Management Succession Planning Performance Management Professional Development Project Management M...
Tags for this Online Resume: HR Director, HR Consultant, HR Generalist, Employee Relations
Director - 10 Years of Experience - Near 92508
Summary An accomplished Program Director, who maintained a highly productive, efficient, and quality-driven environment in three regional offices. Who has proven to be an innovative, customer-oriented administrator with a strong background in quality assurance, and management principles and practices. Professional Highlights As Program Director Budgeting proficiency Contract assurance and monitoring Training and Curriculum ...
Tags for this Online Resume: Audit, Documentation, Management, Policies and Procedures, Process Improvements, Scheduling, Training Techniques, Analytical Thinker, management, strategic Planning, manager, staffing, complaint resolution, budgets, contract compliance, marketing, customer support
Financial Specialist
SUMMARY OF QUALIFICATIONS I possess 15 years of work experience in customers service and an extensive knowledge in Banking & Finance compliance policy requirements, BSA Risk Governance guidelines within the areas of VA, FHA, SBA Loan processing, Loan closings and servicing, Bank balance & account reconciliation, Loan Auditing, Debt collection procedures, Customer Complaint Resolution, Loan processing document review, with L...
Tags for this Online Resume: Compliance, Research, Security, Audit, Documentation, Assessments, Collection, Complaints, Delinquent Accounts, Due Diligence
Senior Management Position in Retail, Field or Operation
Extensive background in retail sales, “outside and inside” marketing and management Experienced Regional Coordinator of national pharmacy retailer Proficient business specialist; motivate sales, enhance customer service/customer retention Self-motivated with multiple years of providing professional sales support and management services Excellence in inter-personal communications, problem solving, analysis Committed to exc...
Insurance Sales Manager - 20 Years of Experience - Near 19850
Professional Summary Motivated, results-driven sales and service insurance professional with proven leadership skills and experience in partnering with business leaders to define strategies in attaining organizational goals. Skilled at facilitating change, analyzing business processes and implementing improvements that reduce costs and improve efficiencies that positively impact the customer experience.
Ideal Companies: none
Tags for this Online Resume: Call Center, Sales, Annuity, Insurance, Leadership, sales, group benefits associate, benefits consultant, group health benefits, Insurance Sales, Service, Teambuilding, Coaching, Process Improvement (Lean), Quality Control, Customer Escalations, Benefits Administration, Customer service
Director - 0 Years of Experience
COVER LETTER: Respectfully, Reuben O. Perechi, Ph.D. Enclosure - Resume * Reuben O. Perechi, Ph.D. 6764 Gentle Oaks Drive * Jacksonville, Fl 32244 * E-mail: "Osaroperechi@comcast.net" Osaroperechi@comcast.net (904) 383-5354 Executive Management Team Building & Leadership . Costs Control . C - Level Collaboration. Year- Over-Year Growth . Brand & Public Image . Inspiring . Dynamic & Engaging . Complaint Resolution * Accompli...
Tags for this Online Resume: Science, Emergency Management, Leadership, Light Emitting Diode, Management, Retention, Staffing, Staffing & Recruitment, Strategic Vision, Toxicology, management, manager, education, teaching
Analyst - 2 Years of Experience - Near 84604-4000
Summary Experienced Salesforce Administrator and Salesforce CRM End User looking for new opportunities counseling organization in the best ways to store customer information. Ready to use vast Salesforce Administration knowledge in developing, implementing and managing customer databases via the latest operating systems and applications. Excellent academic background includes MS in Health Sciences and MS in Public Administr...
Tags for this Online Resume: Adobe, Analytical Skills, Applications, Base SAS, Benefits, Billing, C Programming Language, Coaching, Communication Skills, Customer Relationship Management
Chemical Engineer
Summary: Experienced Engineer and Manager who has led or contributed in many aspects of manufacturing from a production perspective. Majority of career spent in the paper industry, although recent R&D of Tapes and Films has been a deviation from, although a compliment to, front-line manufacturing. Thoroughly enjoy current job, but desire to be with family every day. Summary of Qualifications: * Personality traits: Ethical, ...
Tags for this Online Resume: Research, Green Belt, ISO, Manufacturing, PET, Sourcing, Statistics, Audit, Housekeeping, ISO 9001
Risk Manager with 20 years of experience
SUMMARY Risk management professional with a proven record of developing operational processes and managing risk for financial institutions.
Tags for this Online Resume: Pc, Personal Computer, Audit, Call Center, Compliance, Database, Management, Policies and Procedures, Administration, Operations Manager, Risk Management
Director - 20 Years of Experience - Near 30753
A managerial position with a progressive company that is offering an innovative product line. Experienced in all aspects of plant operations. This includes manufacturing, human resources, safety, planning, and budgetary requirements. Strong procedural & chemical background in the preparation, dyeing, printing, & finishing of greige and denim fabrics. Experience in finishing non woven fabrics. Thorough knowledge of fabric...
Ideal Companies: Textile, Merchandising, Technical Service/ QA, manufacturing.
Tags for this Online Resume: Quality Assurance, Technical Service, Dyeing Manager, Operations Mgr, Lab mgr, technical sales, Product Development, Southeast, Quality, Quality Control, ISO 9001, Customer Relation, Color Matching, Coordinating multiple Projects, Flame Retardant Standards, Environmental Compliance, Osha Standards, AATCC & ASTM, Creating New Products
