SUMMARY OF QUALIFICATIONS I possess 15 years of work experience in customers service and an extensive knowledge in Banking & Finance compliance policy requirements, BSA Risk Governance guidelines within the areas of VA, FHA, SBA Loan processing, Loan closings and servicing, Bank balance & account reconciliation, Loan Auditing, Debt collection procedures, Customer Complaint Resolution, Loan processing document review, with Loan closing experience. Licensed California Public Notary, Bi-lingual an asset to any Organization.

Highlights:

• Compliance
• Research
• Security
• Audit
• Documentation
• Assessments
• Collection
• Complaints
• Delinquent Accounts
• Due Diligence