Seasoned voice communications specialist, call center supervisor and operations manager with over 25 years of administrative and management experience and a record of key accomplishments in many areas.
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Project Management, Documentation/Training, Management/Supervision, Customer Service Excellence, Problem Resolution, Vendor relations
Areas of Expertise * Requirement Analysis/Gathering * Facilitation /Elicitation * Functional Document/Use Cases * SDLC * Agile Methodologies * Kanban * BI * Communication Specialist * Complan Table * User Experience analysis * Visual modeling * Scrum Master * Quality Assurance * Process Flow * Cost Benefit Analysis * Windows OS * User Acceptance Testing * Project Management * SaaS
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Acceptance Testing, Agile, Agile Methodologies, Business Analysis, Business Analyst, Business Intelligence, Business Requirements, Data Analysis, Defect Tracking, agile, sql, software, html, Python, SaaS, Rally, JIRA, certified Scrum Master
Summary: Executive Assistant who is skilled at multi-tasking and maintaining a strong attention to detail. Employs professionalism and superior communication skills to meet client and company needs. Sedgebrook, Inc. 800 Audubon Way Lincolnshire, IL 60069 (847) 876-2100 Executive Assistant: 03/05 to 04/17 * Answer and screen all incoming calls and take messages for the Executive Director. * Liaison between Executive Director...
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C Programming Language, General Ledger, administrative, customer service, administrative assistant, clerical
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Research, Social Media, Project Leader, Public Relations, Event Coordinator, Event Manager, Event Planner, Communications Coordinator, Communications Specialist, Public Affairs, Community Outreach, Advocacy, Events, Client Coordinator, Client Specialist
COMMUNICATION SPECIALIST
Expertise Writing and Editing Documents and Formal Instruction
Results-driven Technical Writer and Editor, excelling at developing complex subject matter into clear, concise text. Proven track record of managing multiple priorities and delivering projects on-time with the utmost quality. Motivated self-starter, thriving with minimal supervision and when collaborating with supervisors and colleagues...
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Aerospace, Extensible Markup Language (XML), Management Solutions, Publishing, Defense & security, Technical writing, Technical documentation, Editing, Standardized work instruction, Complex subject matter, Collaboration, Managing projects, Microsoft Word, Microsoft Outlook, PowerPoint, Excel, Visio, Adobe Acrobat, Arbortext, C++, Secret-level security clearance, Military engineering systems, Commercial aerospace systems, Page design
Instructor/Communications Specialist John Pluchino 61 Batta Lane, Roseland, N.J. 201-840-8770 (jpluchino@verizon.net)
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Multimedia, Social Media, Communications, English Language
PROFILE Qualified and charismatic Communications Specialist with a proven track record of successful organization of high-tech media relations plans, account management, event management, news release writing and dissemination, and ability to develop and cultivate contact relationships. Equipped with a full array of media relations, marketing resources that enable multi-dimensional leadership roles.
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Media Relations, Social Media, Layout, Account Management, Brand Management, Communications, Event Management, Leadership, Public Relations, Corporate Communications
Professional Summary Knowledgeable marketing professional with thirty years in developing, implementing and managing public relations strategies and activities. Superb communication skills with talent and success in developing innovative public relations and marketing strategies on a regional, national and international level. Motivated and detail oriented. Resulting promotional efforts generated over $100,000 in free media...
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Business Plan, Communications, CT, Email, HTTPs, Publications, Advertising, Public Relations, Purchasing, Adobe Photoshop
Profile Highly driven Communications Specialist with an MBA in Marketing and over 15 years of experience in Corporate Communications and Brand Management. Have consistently achieved top-tier brand building results for large global and national companies: Bank Alfalah (one of the largest banks in Pakistan), Abbott Pakistan (part of the Fortune 500 global company, Abbott, USA), The First MicroFinanceBank - FMFB (part of Aga K...
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Management, Communications, HR, Human Resources, Social Media, Brand Management, Business Plan, Business Planning, Content Development, Employee Communications, Media Relations, Stakeholder Relations, Crisis Management, Communications Strategy, Training
