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Online Resumes with "Call Coaching"
Customer Service Manager
Areas of Expertise Sales Development Customer ServiceCall Center Management Process Improvement Operations Management P&L Administration Project Management Total Quality Management Training & Development Labor Relations Professional Highlights * Built a Call Center from ground up generating sales of $15.6M in first 8 months of operation * Generated $3.5M in new revenue over four months by establishing a new inbound call cen...
Tags for this Online Resume: P&L, Public Relations, Inside Sales, Sales, Telemarketing, AT&T, Sales Calls, Order Processing, Quality, Coaching, Team Builder
Vice President - 20 Years of Experience - Near 90503
Practice Management and Client * Mentored new hires and assist in their development with regular phone calls, coaching and field rides * Ranked in top 5% of the company in the Territory Manager sales position for 2008, 2009, 2010 * 205 % of new business goal for 2010 * Selected to participate in the LexisNexis
Tags for this Online Resume: Management, management, sales
Customer Service Supervisor
PROFESSIONAL SUMMARY Over 15 year of great Customer Service experience in Business and Finance, Insurance, and Leasing, with minor Medical service of 3 years. Organizational experience in Management with Leadership Skills and Certificate for over 10 years. With the Advancement in Supervisory, Call Coaching, Team Leadership. Direct involvement in Quality Training assurance and monitoring groups of employees. Ability to ident...
Tags for this Online Resume: Email, Payroll, Troubleshooting, Complaints, Insurance, Insurance Claims, Magnetic Resonance Imaging (MRI), MRI, Scheduling, Data Processing
