PROFESSIONAL SUMMARY Over 15 year of great Customer Service experience in Business and Finance, Insurance, and Leasing, with minor Medical service of 3 years. Organizational experience in Management with Leadership Skills and Certificate for over 10 years. With the Advancement in Supervisory, Call Coaching, Team Leadership. Direct involvement in Quality Training assurance and monitoring groups of employees. Ability to identify and drive innovative solutions. Ability to communicate with internal and external customer as well as employee. Problem solving Skills to enhance the work are for future hire and future growth.

Highlights:

• Email
• Payroll
• Troubleshooting
• Complaints
• Insurance
• Insurance Claims
• Magnetic Resonance Imaging (MRI)
• MRI
• Scheduling
• Data Processing