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Online Resumes with "Call Center management"
Inside Sales Manager, San Diego
Thirty (30) exciting and successful years of direct sales and management experience with increasing responsibility encompassing seventeen (17) years of profitable senior level management success. Specialized sales, telemarketing, call center management, and developmental territory management training from various IBM (International Business Machines) schools. Strong emphasis in establishing, managing, hiring, training, an...
Tags for this Online Resume: Call Center Manager, Inside Sales Manager, Enrollment Manager, Sales Director, Sales, Sales Training, Training, Social Media, Outside Sales, SAN (Storage Area Network)
Corporate Trainer - 20 Years of Experience - Near 33317
Career Summary Goal driven, results oriented professional Sales Manager with more than twenty years of experience, possessing excellent strategic planning, management, training, and team building skills. Proven ability to implement organizational initiatives that consistently increase sales and reduce operational costs, while increasing profit, improving service, CSI, and customer loyalty. One of the best digital knowledge...
Tags for this Online Resume: Automotive, Sales, Business Development, Business Development Manager, BDC, DMS, Sales Manager, Internet Manager, Call Center Manager, Customer Relationship Management, Automotive Trainer, Corporate Trainer, CRM
Customer Service Manager - 18 Years of Experience - Near 48081
CAREER SUMMARY Results-driven and growth-focused management executive with more than 18 years of progressive success in contact center management for small to medium-sized business and Fortune 500 corporations. Proven track record of delivering results in high volume high visibility environments. Strong directional communication skills and knowledge of call center technology such as ACD systems, IVR, PBX, IEX/TCS, and CMS. ...
Tags for this Online Resume: Account Management, Business Development, Management, Sales, Sales Training, Support, Training, Financial, Call Center, Call Center Management, customer service, call center, leadership
Manager - 10 Years of Experience - Near 77539
Professional Summary Accomplished Call Center Manager with proven success in leading a large customer support organization and successful call center of 80-125 staff taking inbound customer contacts for Unemployment Insurance using a Centurion CARES communication platform, and building a strong workforce management team while training for improvement of metrics such as AHT (average handle time) and ASA (average speed to ans...
Tags for this Online Resume: Scheduling, Security, Services, Support, Technical Support, Call Center, Documentation, Management, Payroll, management, manager, metrics
Customer Service Manager - 20 Years of Experience - Near 60102
SUMMARY Driven Customer Service/Call Center Manager with proven track record of call center development. Strengths include team building, training development, quality assurance and setting metrics and measurements. Background includes sales and service of consumer products and services, business-to-business sales within levels of client management.
Tags for this Online Resume: Services, Training, Distribution, Quality Assurance, Software, Test, Logistics, Sales, Scheduling, Transportation, customer service, sales, call center
Loan Officer - 7 Years of Experience - Near 33063
Tags for this Online Resume: Cold Calling, Sales, Business Management, Call Center, Call Center Management, Management, Networking, Sales Training, Telemarketing, Training, finance, excel
Manager - 10 Years of Experience - Near 75057
Detail-oriented and hardworking individual with more than 20 years of experience in the Medical Device industry. Highly qualified in Complaint Handling Medical Device Reporting and Post Market Surveillance functions.
Tags for this Online Resume: Administrative Assistant, Call Center Management, Management, Microsoft, Microsoft Excel, medical device, CAPA, complaints, MDR reporting, quality systems, quality audits, data analysis, post market surveillance
Financial Manager, Branch or Department - 17 Years of Experience - Near 74136
COVER LETTER: To Whom It May Concern: I have worked in the collection industry for the past seventeen years with office responsibility for the past five. I am comfortable working with set goals and understand the drive needed to impact performance. I am currently looking for a credit / collections / customer service / call center management role in the Tulsa area or a similar remote opportunity. I bring a vast knowledge of ...
Tags for this Online Resume: Collection, Inventory, Inventory management, Management, Audit, Coding, Credit Card, Loans Servicing, Retail, State Tax
Director - 11 Years of Experience - Near 85338
AREAS OF EXPERTISE * Operations Management * Call Center Management * Customer Service Management * Regional Operaitions Performance Management * Data Analysis * Sales Team Management * Performance Analysis Strategic Planning * Key Performance Indicator Development * Metric Development
Tags for this Online Resume: Financial, Management, Planning, Strategic Planning, Call Center, Customer Relationship Management, Microsoft Internet Explorer, Quality Assurance, Receivables, Test
Major Incident Manager - 13 Years of Experience - Near 34476
Summary Searching for employment in a position, that will represents a challenge, and offers the opportunity to grow professionally. A dedicated professional, able to work well in a team environment, as well as independently. Strongly oriented to providing quality customer service
Tags for this Online Resume: Management, Root Cause Analysis, IBM, Call Center, Call Center Management, Customer Service, Hardware/Systems, Itil, Microsoft, Microsoft Office, cloud, Incident Manager, Problem Manager, Change Manager
Manager - 15 Years of Experience - Near 75019
SUMMARY: Senior Technical Director with experience implementing and managing Service Desks, Data Centers, Infrastructure, Telecommunications and desktop support teams. Adept at instituting procedures, reduce costs, automate and eliminate redundancies. Results driven, with demonstrated success in bushiness development and partner relationships. Ability to lead cross-functional teams to deliver seamless, efficient solutions. ...
Tags for this Online Resume: Documentation, Management/Mentor, Project Management, Consulting, Enterprise Monitoring, Networking, BMC Software, Call Center Managment, IBM AIX Support, Application Implementation & Support, Data Center Managment, Service Desk Management, HealthCare, Data Analytics, Telephony Support, Database/Application Hosting, VMware, Hardware Support, linux, javascript, software, sql
Customer Service Supervisor - 20 Years of Experience - Near 23320
SUMMARY skills. work at Cox Communications in Chesapeake Virginia. Processing all sales orders for Cox Business Services towards completion. Complex issues and coordinating specific requirements. Worked on several projects coordinating node splits and informing our customer base. As well as freeing up Static IP addresses no longer being used for our database.
Tags for this Online Resume: Quality Assurance, Test, Billing, Call Center, Call Center Management, Management, Order Management, Process Improvement, Remedy, Sales, customer service, call center, event specialist, sales
