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Online Resumes with "Call Center Operations Management"



Director

Tags for this Online Resume: Database, Public Health, Quality, Quality Assurance, Quality Control, Six Sigma Quality, Test, Training, Call Center, Engineering

Customer Service Manager - 20 Years of Experience - Near 95340

Customer Care Management * Team Leader/Motivator * Quality Assurance Evaluator

Tags for this Online Resume: Chip Scale Packaging (CSP), Csp, Customer Service, Inventory, Management, Policies and Procedures, Quality Assurance, Test, Call Center, Interactive Voice Response

Customer Service Manager - 20 Years of Experience - Near 89521

Professional Manager with extensive experience in hiring, training, and supervising entry level and mid-level supervisors in operational settings within sales & marketing companies. Proven track record of meeting and exceeding client and customers' expectations and SLA's using current industry standard KPI's to measure and report performance to senior level management and owners.

Ideal Companies: A Mid to Large Company who is progressive

Tags for this Online Resume: Compensation, Management, Purchasing, Payroll, Training, Call Center, Call Center Management, Retail, Retail Sales, Sales

Customer Service Manager - 20 Years of Experience - Near 75287

Demonstrated the ability to plan, evaluate, and implement improvements for human resource initiatives, devise and implement strategy for managing the operations of a multi-national enterprise, and apply ROI concepts to deliver high levels of marketing productivity and profitability.

Ideal Companies: 1962

Tags for this Online Resume: Management, Leadership, Leadership Development, Mba, Mutual Funds, Quality, Quality Assurance, Quality Management, Securities, Security