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Online Resumes with "AUTOMATION"
Process Improvement, Project Management, IT Consulting, Wireline/Wireless Specialist
• Twelve years of experience in full life cycle (SDLC) Project Management & Process Improvement within the technology and telecommunications industries. Specializing in CRM, Customer Care, CTI, Quality Assurance, Workflow analysis, technical Call Center Strategies and IT Methodologies. • Extensive background in managing teams and implementing projects workflow processes, voice solutions, web portal interfaces, network te...
Ideal Companies: Technology Companies, Consulting Firms, Telecommunication
Tags for this Online Resume: Process Improvement, IT Consulting, Customer Service Director, Business Development, Call Center Management, Sales Engineer
