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CRM, Call Center Service Delivery & Project Manager in Reston, VA

Manage all aspects of solution design and project management for CRM call centers. Skills include call center scoping, staffing, metrics, IVR, ACD, CTI, CRM. Application of transformational best practices to reduce costs.

Ideal Companies: Dell, HP, Unisys, Oracle, SIAC, CACI, ManTech, Microstrategy

Tags for this Online Resume: CRM, Outsourcing, contractor, consultant, project manager, call centers, service delievry, CRM Project Management, Solution Design, Business Development

VP/Director

I am in search of a multi-location Region/district or store manager position with opportunity for future growth potential in the Maryland, DC, or northern Virginia markets. I have over thirty years of department store retail experience including eight increasing levels of responsibility across 2 premier retailing organizations. I am a strategic oriented leader with a strong commitment to sales and customer service. My broa...

Ideal Companies: Marriott, USAjobs.gov, AARP, Office Depot, Staples, Hobby Lobby, Michaels, Burlington Coat Factory, Kohls, CVS, Target, Walmart, JC Penney, Lowes, Home Depot

Tags for this Online Resume: Budgeting, Planning, Retail, Customer Service, Leadership, Management, Strategic, Tactical, Buyer, Operations, Human Resources, Inventory Control, Allocation, Analytical, Staffing

Impletementation Manager

Ensuring large scale complex implementation ensuring smooth on boarding of the customer. Responsible for sales handoff, initial customer education and on-site implementation workshops, identification of set-up parameters and documentation including the on-going expansion of the Implementation checklist or plan. Provide development of strategies for increasing volume and value of customer referrals, improving conversion rat...

Ideal Companies: Microsoft, Tyler Technology, Fujitsu, Xerox

Tags for this Online Resume: SQL, MCSE, MOUS Master, MCT, AIIM, Process Improvements, Document Management, Documentation, Integrate

I have decades of experience designing, developing, and maintain applications on a wide verity of platforms, languages, and industries..

I want to solve interesting problems in a good environment (would love to be able to telecommute).

Ideal Companies: USAA

Tags for this Online Resume: C, MFC, COM, DCOM, .NET, OOD/OOP, CANBUS, Automation, embedded system, control devices, PLC, Assmebler, C Sharp

Customer Programs professional with twenty plus years of demonstrated success in Global Executive Briefing Programs, Marketing Communications, Media, and Event Management. Proven track record in the building and execution of programs across business units

I am looking for a challenging position in a marketing function. I am not afraid of travel. I prefer to be close to the customer. I have worked in Sales support roles as well as Marketing roles. I have Media creation and management background as well as a training background, along with the Executive Briefing and Customer Experience Management expertise.

Ideal Companies: Cisco, AT&T, Verizon, VMware, Equinix, IBM, MS, HP, other Tech industry leaders

Tags for this Online Resume: Events Management, Briefing Manager, Marketing Communications, Brand Management, Customer Experience Management, Marketing Programs, Asset Management, Documentum, Documentum (Wkflow Sw), Government

Experienced Ad Executive, Creative Director, Brand & Positioning Strategist, Designer, Marketer, Speaker

I have excelled as an art director and creative director in some very fine and successful ad agencies. My work continues to garner prestigious industry awards. I have cultivated and led diverse sets of creative talents, helping each to grow and contribute to the overall success of our firm and their individual careers. I have led the charge in new business development resulting in significant agency growth. I embraced the r...

Ideal Companies: St. Mary Medical Center, Doylestown Health, Rothman Orthopaedic Hospital, Capital Health, Princeton Financial, Ameriprize, Beacon Financial, Prudential, MassMutual, The College of NJ, Rider University, Thomas Edison State University, Mercer County Community College, ETS

Tags for this Online Resume: Financial Services, Tourism, Advertising, Business Development, Video, Reinsurance, Insurance, Management, Adobe InDesign, Adobe Photoshop, Adobe Illustrator, Microsoft Word, Powerpoint, Excel, website design, video production, zoom presentations, Graphic design, Logos, Branding, Brand Positioning, Keynotes, Education, Law firm marketing, Design, Brand strategy

Aerospace Engineer

High-impact Leader with 25 years of proven international experience planning, designing, developing, and implementing solutions through state-of-the-art methodologies, technology, training, and leadership. Demonstrates expert knowledge of flight vehicle performance, conceptual design and test, characteristics and 14 CFR Part 25 certification. Ability to communicate an organization’s vision and goals by developing and leadin...

Ideal Companies: Archer, Aerion, Aerogene LLC, Joby Aviation, Amazon Prime, Blue Origin

Tags for this Online Resume: Integrate, Performance Testing, Publications, Test, Computer Aided Software Engineering, Product Development, Aerospace, Management, Test Engineering, Technology Development, FAA Certification, Technical Project Manager, Wind Tunnel, UAS, AAM, Unmanned, Supersonic, System Engineering