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Customer Service Manager - 15 Years of Experience - Near 33314

To work directly with the management and general business operations of the company by supervising and managing the sales and customer service functions exercising discretion and independent judgment to help improve the performance of these critical personnel.

Ideal Companies: Walt Disney World

Tags for this Online Resume: Call Center, Integrate, Training, Advertising, Sales, Telemarketing, Best Practices, Business Development, Cold Calling, Customer Service, Conflict Resolution, Problem solving, Customer Service Management, Servant Leadership, Microsoft Office, CRM, KPI's, Project Management, Coaching, Development, Interviewing, Hiring

Programmer Analyst - 5 Years of Experience

QUALIFICATIONS: More than twenty years of professional information technology and systems experience. This includes computer hardware and software support that ranges from various technological arenas of network and standalone personal computers with peripherals, mainframe operations, computer project management, and systems programming ability to relate to individuals at all levels in an organization including collaborativ...

Ideal Companies: To obtain a career opportunity in either the information technology or health information management industries that will enable me to further use my previous work experiences, educational background, interpersonal skills, and information technology knowledge whereby both the organization and I am able to grow and develop together.

Tags for this Online Resume: Project Leader, Electronic Mail, Command Language (CL), Connectivity, Data Backup, Dec, Management, Payroll, SAS Visual Analytics7.1, Oracle, PL/SQL, TOAD, SharePoint, Web Focus, Vax Focus COBOL, VMS / DCL, MS-DOS, MS-DOS Kermit, GEMISCH, and RPG III, HIM, EPIC along with ICD-10 coding