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Call Center Operations Management

Results-oriented Business Professional with exceptional background in operations management, revenue growth, customer retention, and staff supervision. Astute business strategist and transformational leader with the ability to resolve client issues in a timely manner and exceed expected levels of service. Ability to innovate and drive organizational progress by identifying new business opportunities and maintaining key re...

Ideal Companies: Capital One, HSBC, Wells fargo, BOA, Discover Card, Applied card, AT&T, Verizon, Comcast, Amazon, CITI, GOOGLE, fexdex, Walmart, Emedco, Goodwin pumps, JPMorgan Chase & Co, TD Bank, Citizens Financial Group

Tags for this Online Resume: •Operations Management, •Training, •Business Development, •Cost Containment, •Call Center Management, •Team Leadership, •Revenue Growth, •Talent Acquisition, •Process Improvement, •Collections, •Staff Supervision, •Strategic Planning, •Quality Improvement, •Change Management, •Performance Management

Executive Nurse Leader

The opportunity to lead a nursing division in an acute care setting to be able to deliver the highest quality of care to patients in concert with physicians and other allied healthcare providers. To help nurses understand learning is life long, to be able to develop, support and empower nurses.

Ideal Companies: Texas hospitals with Magnet certification

Tags for this Online Resume: Magnet certification, Budget, Leadership

Communications expert in the Public Safety and Cellular sectors.

Extensive experience in the Public Safety and Cellular sectors. Wireless telecommunications professional seeking a position where my diverse set of skills will add value, reduce risk, and contribute to financial success of the organization. Extensive experience in Project Engineering, Program Management, Customer Service, Systems Integration and Sales

Ideal Companies: Vinculums Services, Inc., Verizon Wireless, ATT Wireless

Tags for this Online Resume: Customer Oriented, Large complex microwave systems, Detailed, IP, Cellular, Public Safety, Network Engineering, Land Mobile Radio, Alarm Systems, Integration, Fiber Optics, Microwave Transmission Engineering

Quality assurance Professional

A Quality professional seeking a position of Quality Director or manager with an organization which is customer satisfaction driven, where success and to be the best in class is a continuous goal and understood by every employee. Where senior management is proactive to welcome changes in business practices & processes to keep a step ahead of the competitors. Accountability of Each leader is clearly defined and their roles a...

Ideal Companies: General Electric Engines, Aviation & Energy, General Dynamics, Raytheon, Northrop grumman, Lockheed Martin, Honeywell, BAE, Westinghouse Electric and any tier one suppliers to Aerospace , Defense and Automotive prime contractors.

Tags for this Online Resume: Quality Director, Quality manager, Quality Engineering Manager, Senior Quality Engineer

Executive Manager - New Business, Strong Financial Growth - over 20 years

I am a Management professional with significant skills in Program Management, Business Development, Proposal Management, Engineering, Operations, and software development. In the last five years, I have increased program value by 400%, won over $8B in government contracts, and created the Lockheed Martin (LM) Liquefied Natural Gas (LNG) tank manufacturing capability (cited by Motley Fool as one of three reasons to buy LM s...

Ideal Companies: Arctic Slope Research Corporation, ASRC, Agilent, CoorsTek, Anadarko Petroleum Corporation, Encana, Noble Energy, Ball Corporation, CH2M Hill, Black Hills Exploration & Production, Spectranetics, Raytheon, United Airlines, XCEL Energy, Ball Corporation, Ball Aerospace

Tags for this Online Resume: Colorado, Business Development, Program Management, Operations, Systems Engineering, Capture and Proposal Management, Aerospace, Lean Six Sigma, COO, VP, Director, PMP equivalent certification, Development, Problem Identification, Problem Resolution, MAXIMO, SEI CMMI, Manufacturing, Commercial, Green Energy, Oil and Gas, Resource Management, Leadership Development

Director of Operations

Versatile and accomplished Senior Manager with proven ability to drive revenue, recruit top performers and minimize turnover. Adept at identifying, coaching and developing high performing teams. Author training materials, gather and analyze key data and deliver plans of action improving operations. Skilled in full life cycle of vendor management. Focused on growth and cost center objectives.

Ideal Companies: Retail, Retail Services, Inventory Services, Business Services, Warehouse, Distribution

Tags for this Online Resume: Process Improvement, Productivity, Workforce Planning, Team Leadership, Change Management, Multi-Unit, Vice President, Operations Manager, Director of Operations, District Manager, Profit and Loss, Project Management, Sales, Customer Service, Inventory Management, Budgeting, Client Procurement, People Development, Retail, Retail Services, Hiring, Training, Management, Performance Management