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Online Resumes with " Help Desk "
Help Desk Manager - 16 years experience - Fed govt exp - High sla, fcr - Remedy - ACD Call Cntr Wash. D.Cd.
Looking for fast paced, challenging environment as a Service Desk and Call.Center Manager. I'm experienced in supporting fed govt agency with 22,000 users. Experienced in Sops, Knowledge Base. Remedy, and writing processes and procedures. Transitioned a 7 am- pm Help Desk staff to a 24/7 help desk with 3 days notice. High achiever, high survey, sla and fcr satisfaction.
Ideal Companies: Google, Facebook
Tags for this Online Resume: Help Desk SME, Baltimore - Washington DC , ACD Call Center, Remedy, SLAs, FCR, SOPs, Knowledge Base, ITILv3, Processes, govt
Help Desk Specialist
Computer Science Information Technology
OTTO PEREZ 13615 Filmore Street Pacoima, Ca. 91331 Phone: (818) 890-9848 – Email: ottoperez.8875@yahoo.com OBJECTIVE To secure a position as a Help Desk Technician or Network Technician in a challenging environment that provides generous opportunities for learning and growth. At the same time having fan helping customers. SUMMARY Dynamic, creative, excellent team player, and results-driven. Computer Technician with over ...
The top IT OPERATIONAL EXECUTIVE
Very experienced in diverse leadership positions to earn progressive responsibility for all aspects of business
Ideal Companies: ANY
Tags for this Online Resume: Director, IT, IS, MIS, NMS, Data
Help Desk Specialist
Would like to get into a new company that has new opportunities and encourages there employees to advance. I would like to start out as an entry level tech, but with goal to advance in the same company.
Senior Help Desk Admin - 5 Years- Dallas
To Grow within a company and move up through the Corporate structure.
Tags for this Online Resume: Help Desk, Technical Support, Software Trouble shooting, Senior Help Desk, Help Desk Admin, Google Support
Help Desk Troubleshooting, Field Technician
Wireless Network Technician
World Class Customer Service Manager, Call Center Manager, Call center subject matter expert, 6 Sigma Customer service manager
I am a Customer Support Manager/Call Center Manager with over 15 years of service. Subject matter expert on Customer care and Call centers. I am a Green Belt in 6 Sigma and have a passion for improving processes thus reducing costs, increasing revenues and Customer Service.
Ideal Companies: Illumina, Republics Services, Verizon Wireless
Tags for this Online Resume: 6 sigma, Customer support manager, Project manager, Assistant Director, Technical Support, Training Manager, Workforce Manager
Help Desk Specialist - 20 Years of Experience - Near 92821
Tags for this Online Resume: Access , Technical writing, Microsoft office, Sox, Irving, Dallas
IT Help Desk Specialist
IT Help Desk Specialist
Help Desk Specialist
Network Support, Waco, Temple, Killeen
I am looking for a position in the WAN/LAN networkng support area where I can utilize the skill I have either in direct network support or perhaps network operations/help desk support.
