CV, Curriculum Vitae and Online Resumes Search

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Online Resumes with " Call Center Management"

Help Desk Specialist - 18 Years of Experience - Near 27616

Tags for this Online Resume: Management, Call Center, Call Center Management, Customer Service, Project Management, Application Development, Information Technology, Services, Video, Billing

Customer Service Manager - 20 Years of Experience - Near 60103

Professional Summary I have worked in the Telecommunication industry as Analyst and Call Center Manager for 18 plus years. I am self -driven, motivated, Goal-oriented individual. I strive to maintain the highest level of professionalism, integrity and customer satisfaction. Organization Skills: Able to manage multiple tasks simultaneously within fast paced environment. Meet strict deadlines, train and mentor co-workers or s...

Tags for this Online Resume: Management, Call Center, Forecast, Material Management, Inventory Control, customer service, field manager, Analyst, Scheduling, Networking

Operations Manager-20 Years of Experience

Experienced with PLCs, changeovers, palletization, and assembly. * Directed the workflow and productivity in several departments: Shipping, Receiving, Dispatchers Packers, and Pickers. Worked closely with purchasing to ensure proper inventory levels. * Developed/implemented new policies and procedures that increased employee productivity by an average of 12%. Experienced in SQF preparations and audits. * Implemented correct...

Tags for this Online Resume: Operations Manager, transportation, Warehouse Manager, Inventory Control, Distribution, Coaching, Compliance, Inventory, Occupational Safety and Health Act, OSHA

Customer Service Manager

Key Qualifications * *

Tags for this Online Resume: Management, Typing, Call Center, Call Center Management, Legal

Branch and Customer Service Manager

Tags for this Online Resume: Customer Service, Call Center Manager, Branch Manager, Quality Assurance, Motivational Speaker, Insurance Sales

Regional/Multi-Unit Manager - 4 Years of Experience - Near 98604

Experience Summary I have spent almost 20 years in Customer Service, With over 13 years of Operations Management, Call Center Management and Regional Service Management. Through my career I have played critical roles and have thrived in challenging environments. I have worked in several different industries from a small family startup company, running a five-state district to managing a 300-person call center. What I'm look...

Tags for this Online Resume: Coaching, Management, Training, Audit, Change Management, FACETS, Financial, Financial Statements, Forecasting, Human Resources

Customer Service Representative - 20 Years of experience - near 23112

SUMMARY Executive in Corporate Customer Service, Account Management and Sales. High impact leader with an effective combination of outstanding leadership and strong analytical skills. A servant leader with intense focus on building highly effective management teams that foster high employee involvement, engagement and morale. Expertise include call center management, staffing, budgetary, call routing and developing effectiv...

Tags for this Online Resume: Call Center, Support, Technical Support, Billing, Sales, Account Management, Analytical Skills, Budgetary, Call Center Management, Customer Service

Operations Manager

Key Qualifications * Commitment Leadership Integrity * Global Services Director with 15+ years of management experience in multiple call center and operations settings. Skill Highlights * Senior Leadership, Communication, Client Relationship, Account Management, SaaS Support and Implementation, Project Management, Recruiting, Training and Development * P&L Management, Data Analysis, Metrics and Reporting, Call Center Leader...

Tags for this Online Resume: Training, Support, Call Center, Documentation, Management, Recruiting, Test, Training Documentation, Consulting, Account Management

Customer Service Manager - 15 Years of Experience - Near 20906

AREAS OF EXPERTISE * Operations Management * Project/Program Management * Vendor Integration projects * Building project plan * Staffing and Resource Management * Performance Management (KPIs, SLAs, SOWs) * Agile Methodology * Budgeting/P&L * Analytical and Reporting * Team building * Contract Negotiation

Tags for this Online Resume: Call Center, Retention, Billing, Business Requirements, Interactive Voice Response, Operating Systems, Sales, Budgetary, Connectivity, Firepond Concierge

Manager - 20 Years of Experience - Near 80504

Tags for this Online Resume: Management, Support, System Support, Forecasting, Insurance, Management Report, Medical, Payroll, Customer Service Manager, Projections

Customer Service Supervisor - 6 Years of Experience - Near 34786

Secure a leadership position with an established firm so as to serve an integral role in the firm’s growth.

Tags for this Online Resume: Forecasting, Leadership, Call Center, Crystal Reports, Customer Service, Management, Pricing, Scheduling, Transportation, AVAYA

Customer Service Manager - 20 Years of Experience - Near 78664

Summary Experienced Contact Center Leader! Vast experience in all aspect of a successful contact center operation. Proven experience in process and performance improvement in single to multi-site and international operations. Skills include: * Customer service leadership * Program management * Account management * Experience engineering * Strategic planning * Team building and motivation * Customer Satisfaction/NPS * Contac...

Tags for this Online Resume: Contact Center, Operations, Brand experience, Customer Service, Technical Support, Productivity, Process improvement, Training and Development, Quality Assurance, Leadership Development, NPS, cost reduction, call center, customer service, sales