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Online Resumes with " Call Center Management"
Director/Manager of Recruitment
Help to better the lives of others through leadership of a team, while exceeding corporate expectations.
Tags for this Online Resume: recruitment manager, office manager, call center manager, production supervisor, recruitment , Admissions, Marketing , Research, Community relations, Administrative manager
Store Manager
High-energy & success-driven manager with a strong customer-focused background in call center management. Successfully led supervisors with an impeccable reputation for team-building, coaching, and mentoring. Selected to provide executive leadership support to manage operational efficiencies & streamline process flows.
Tags for this Online Resume: Team Leadership, Strong Customer Service , Detail Oriented
Call Center Adminstrator
An opportunity in call center management or administration, where my knowledge, experience, and personal skills can contribute to efficient daily operations, cost savings, applying best practices, and continuous quality improvement
Ideal Companies: Solid Company with strong financial history
Tags for this Online Resume:
ERP, CRM'S, Salesforce, Clarify, Peoplesoft, Remedy, SAP, Proffesional Sevices
Customer Service Supervisor/Manager
To utilize my strong communication and managerial skills to maintain business strategies and maintain corporate goals within an organization that seeks to promote initiatives and creative thinking within a customer service environment.
Tags for this Online Resume:
call center supervisor, call center manager, customer service supervisor
Contact Center Manager - Call Center Manager - 15 Years Experience - Austin, TX
A results oriented contact center manager in the telecommunications & banking industries seeking position in Austin, Texas. Known for building high performance teams that deliver exceptional customer satisfaction within budget and other business objectives.
Tags for this Online Resume:
Leadership, Forecast Call Volume, Management, Service Level Management, Coaching, Project Management, Metric Analysis, Process Improvement, Policy/Procedure Development, Problem Solving, Quality Assurance, Communication, High Production Environments, Technology Integration, Training, Documentaion, Chat, Email, Support, customer service, contact center
Featured Profile
Customer Service Manager- 20 years Experience- Greater Philadelphia area
Internally driven and uniquely talented customer service manager leveraging accomplished track record establishing and leading motivated and highly skilled teams to provide superior, customized client service. Adept at training employees to excel in challenging settings including inbound and outbound call centers and sales departments requiring exceptional time management and customer relations skills. Ability to effectivel...
Tags for this Online Resume:
Philadelphia, Trenton, Customer Service Manager, Call Center Manager, Team Building, Coaching, Problem Resolution, Performance Assessment, Call Center, EDI
CALL CENTER MANAGER - 12+ years Experience - Green Belt Certified.
Highly self-motivated and goal-oriented professional committed to developing the structure, mission and direction of diverse teams, accomplishing levels of performance and profitability. Confident and poised in interactions with individuals at all levels. Resourceful with experience in fast paced business environments demanding strong organizational, interpersonal and leadership skills. Thrives on working with people and he...
Tags for this Online Resume:
Customer Service, Collections , Client Services, Operations, Audit and compliance
Recruiter, Call Center Manager, Service Manager with 20 years Experience, Phoenix Area
Drive a team to be successful in a company that cares about it's people, the Customer and has clear growth objectives.
Tags for this Online Resume:
Arizona, KPI
Call Center Manager - 15 years experience
15+ years developing and leading top-performing teams to identify and capitalize on opportunities, build revenue, improve efficiency, and outperform competition.
Results-driven nonprofit manager with 11 years of managerial experience in 24/7/365 contact center organization over 100 seats. Excellent leadership, communication, team building and problem solving skills. Recognized for having the ability to develop client-foc...
Featured Profile
Call Center Operations Management
Results-oriented Business Professional with exceptional background in operations management, revenue growth, customer retention, and staff supervision. Astute business strategist and transformational leader with the ability to resolve client issues in a timely manner and exceed expected levels of service. Ability to innovate and drive organizational progress by identifying new business opportunities and maintaining key re...
Ideal Companies: Capital One, HSBC, Wells fargo, BOA, Discover Card, Applied card, AT&T, Verizon, Comcast, Amazon, CITI, GOOGLE, fexdex, Walmart, Emedco, Goodwin pumps, JPMorgan Chase & Co, TD Bank, Citizens Financial Group
Tags for this Online Resume:
•Operations Management, •Training, •Business Development, •Cost Containment, •Call Center Management, •Team Leadership, •Revenue Growth, •Talent Acquisition, •Process Improvement, •Collections, •Staff Supervision, •Strategic Planning, •Quality Improvement, •Change Management, •Performance Management
Consultant
Tags for this Online Resume:
Human Resource Manager, Employee Relations Consultant, Call Center Manager, Tampa Bay Area, Human Resource Generalist, St. Petersburg, Fl
Customer Service Manager- 20 years Experience- Greater Philadelphia area
Internally driven and uniquely talented customer service manager leveraging accomplished track record establishing and leading motivated and highly skilled teams to provide superior, customized client service. Adept at training employees to excel in challenging settings including inbound and outbound call centers and sales departments requiring exceptional time management and customer relations skills. Ability to effectivel...
Tags for this Online Resume: Philadelphia, Trenton, Customer Service Manager, Call Center Manager, Team Building, Coaching, Problem Resolution, Performance Assessment, Call Center, EDI
Call Center Operations Management
Results-oriented Business Professional with exceptional background in operations management, revenue growth, customer retention, and staff supervision. Astute business strategist and transformational leader with the ability to resolve client issues in a timely manner and exceed expected levels of service. Ability to innovate and drive organizational progress by identifying new business opportunities and maintaining key re...
Ideal Companies: Capital One, HSBC, Wells fargo, BOA, Discover Card, Applied card, AT&T, Verizon, Comcast, Amazon, CITI, GOOGLE, fexdex, Walmart, Emedco, Goodwin pumps, JPMorgan Chase & Co, TD Bank, Citizens Financial Group
Tags for this Online Resume: •Operations Management, •Training, •Business Development, •Cost Containment, •Call Center Management, •Team Leadership, •Revenue Growth, •Talent Acquisition, •Process Improvement, •Collections, •Staff Supervision, •Strategic Planning, •Quality Improvement, •Change Management, •Performance Management
