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Call Center Adminstrator
An opportunity in call center management or administration, where my knowledge, experience, and personal skills can contribute to efficient daily operations, cost savings, applying best practices, and continuous quality improvement
Collections Agent
About Me
Industry: |
Customer Service |
---|---|
Occupation: |
Collections Agent |
Highlights: |
Earned a reputation for actively responding to high-profile / Fortune 500 accounts, prioritizing requests and unraveling complex issues. Successfully resolved hundreds of situations monthly, thereby eliminating escalation to higher management. |
Ideal Companies: |
Solid Company with strong financial history |
Education level: |
Bachelor |
Will Relocate: |
No |
Location: |
Mountain View, CA |
Work Experiences
5/2007 - 10/2008
Immi
Manager
- Call Center Operations
1/2001 - 5/2007
Hewlett Packard / Executive Customer Relations
Individual Contributor
- Call Center Lead
1/1988 - 1/2001