SUMMARY Customer Relationship development and management Project management, strategy development Accountability and measurement Training, motivation and team leadership skills. Sales/Customer Service Manager Executive and consultant with 20+ years experience generating increased revenue from partnering/consulting with customers and mentoring sales professionals. Innovative leader with the ability to create sale strategies, set challenging goals and deliver positive results. Able to work across all organizational boundaries to optimize the business process and gain buy in when implementing change Experienced negotiator with external as well as internal customers. Direct responsibility and focus on sales, revenue and market share growth in higher education, government, transportation, distribution and supply chain business. Develop and direct sales teams