Program Director and Healthcare Center Manager with Project Management Professional (PMP) certification and over 20 years of experience in healthcare program design, implementation and management, and complemented by extensive experience in public health, business systems administration, a Masters in Public Administration (Personnel and Organizational Theory) and a second Masters in Science (Healthcare Administration). I am seeking a challenging program director role within the biopharmaceutical, healthcare information technology or partner services industry. I excel at establishing strategic direction-setting alliances, translating strategies into clear and robust operational/tactical plans, and orchestrating cross-functional teams in efficient project execution to drive initiatives to successful completion. I have extensive experience in Human Resources regulations and compliance standards, as well as recruitment, training, staff motivation and compensation protocols and guidelines. Over 15 years of extensive knowledge in conflict resolution within matrixed teams and functional lines including successful role transition management. I am an experienced and effective communicator, skillful in engaging audiences with strengths in training and influencing others. Bilingual: English and Spanish. Program Development and Implementation * Designed, developed, implemented, and monitored effectiveness of national, state, and local community-based health education, social services, public administration, healthcare technology, and substance abuse programs. * Performed needs assessments and devised educational / training programs, including definition of scope, short and long term strategic goals, and operational work plans. * Facilitated regional workshops to train community groups on optimal methods for executing and tracking performance of programs. * Identified funding resources and built network of constituency groups to ensure maximum program uptake, participation, and effectiveness for such programs as: * Organizational Culture Changes, Capacity Building, and Programmatic Technical Assistance & Training Program for ethnic and cultural minority organizations. * Public Health Prevention and Care Programs. * Substance Abuse Programs & Underage Drinking Prevention Programs. * Municipal Administration Update Program. * Offered one-on-one, site-specific assistance in key areas, including budgeting, strategic planning, community involvement, motivation, parity, and inclusion/representation of minority groups in planning processes. * Increased participation of minority groups in prevention and planning processes. * Reported success of program implementation and performance to key stakeholders and grant offices (CDC, HRSA, NIH, UCSF, DMHAS, and RWJ Foundation). Managerial & Business Operations Over ten years of experience developing and implementing individual development and assessment plans. * Spearheaded conflict resolution processes for staff for over 10 years. Authorship/Publication Development * Authored articles for departmental publications, such as Medical Alert, National HIV Testing Day News, and NAPWA Notes. * Developed and reviewed the overall content of departmental publications to ensure concurrence with organizational mission statement and goals. * Drafted reports on education activities for the Board of Directors, funders, regulatory agencies, and constituency.
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