As the Sr. Manager of Sales Operations i'm responsible for developing, implementing, and managing the functional responsibilities in support of the sales force including territory alignment/forecasting/expansion plans, sales analysis, sales reporting, sales compensation programs, sales systems and contracting strategy/structures. I work closely with each department in developing business requirements and surfacing major process improvement opportunities. I spearhead initiatives and ad hoc projects/reports. Resolve issues and roadblocks in order to accomplish my objectives. I provide regular updates on the progress of initiatives to the executive team. I report to the COO, and work closely with field

COMPANY	POSITION HELD	DATES WORKED
(Confidential)	(Confidential)	2/2006 - Present

SCHOOL	MAJOR	YEAR	DEGREE
Cal Hayward	Finance	1992	Associate Degree

Highlights:

Companies I like:

HP, Dell, Cisco, Sears

P&L responsibilities
Presentation
Ecommerce Strategy and digital marketing channels optimization - SEO, SEM, email, affiliates - for high-profile accounts.
Technology Solutions
Sales Support
Software Implementation
Requirements Analysis & Specification
Leadership

• Sales Operations

? Commission and Quota - calculation of percentage of quota for commission, sales forecasting for quota purposes and audit of finance sales commission payment cycles ? Work cooperatively with outside and inside sales, operations, marketing, finance to assure the overall success of the company. ? Improve internal reporting and analysis tools. ? Managed all CRM Salesforce.com functionality from training, reporting, and processes ? Participate in contracting/pricing strategies and procedures. ? Direct all aspects of sales reporting, analysis & tracking.