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Client Support
A challenging position utilizing abilities developed through my experience and education, with the opportunity for professional growth based on performance.
Administrative Assistant
About Me
Industry: |
Clerical & Administrative |
|---|---|
Occupation: |
Administrative Assistant |
Ideal Companies: |
AT&T, Liberty Mutual, TXU, Blue Cross & Blue Shield |
Education level: |
Bachelor |
Will Relocate: |
No |
Location: |
Desoto, TX |
Work Experiences
1/2002 - Present
(private)Manager
- Responsible for acting as a liaison between Account Services and the client or customer, researching and providing resolution for all voice and data provisioning service order issues escalated to the employee’s level; handle all escalation, processes, and gap analysis regarding voice and data provisioning service order issues in a timely manner while adhering to client and departmental policies and procedures; establish an excellent working relationship with assigned client (e.g., AT&T, etc.) or customer (e.g., current AT&T customers, etc.) and continuously strive to improve the level of overall service that West is providing
4/1998 - 11/2001
Midland Mortgage Company
Individual Contributor
- Bill Third Parties for losses occurred on a loan serviced by Midland Mortgage; From April 1998 to November 2000 was a Bankruptcy Specialist, evaluated all bankruptcy matters and coordinated with attorneys regarding all related hearings. The ability to work in a fast paced environment with high volume output; Strong organization skills and planning skills with the ability to recognize and anticipate customer needs.
Education
2009
Master Degree
University of Central Oklahoma
- Criminal Justice Administration
2005
Bachelor Degree
University of Central Oklahoma
- Criminal Justice Administration
2003
Associate Degree
Rose State College
- Criminal Justice Administration
