Description
I am looking for a strategic position where I can use my leadership skills to drive improved business results. It is equally important for the company to have a culture of collaboration, teamwork, innovation, and a strong set of core values.
Work Experience
| COMPANY | POSITION HELD | DATES WORKED |
|---|---|---|
| National City Corporation | (Confidential) | 3/2005 - 9/2007 |
| National City Corporation | (Confidential) | 5/2002 - 3/2005 |
| National City Corporation | (Confidential) | 1/2001 - 5/2003 |
| National City Corporation | (Confidential) | 12/1998 - 1/2001 |
| Progressive Insurance | (Confidential) | 5/1996 - 12/1998 |
| Progressive Insurance | (Confidential) | 2/1993 - 5/1996 |
| Progressive Insurance | (Confidential) | 12/1990 - 2/1993 |
| Progressive Insurance | (Confidential) | 1/1987 - 12/1990 |
| Hunter George and Associates | (Confidential) | 12/1985 - 1/1987 |
Education
| SCHOOL | MAJOR | YEAR | DEGREE |
|---|---|---|---|
| Texas Tech University | Human Resources and Health Care Administration | 1985 | Master Degree |
| University of South Florida | Political Science | 1983 | Bachelor Degree |
Accomplishments
Highlights:
? Earned National City’s most prestigious recognition award from CEO for efficiencies improvement through in-sourcing tier-one call center responsibilities while reducing annual operating expenses by $1.9 million. ? Planned, managed, implemented and administered organization's frontline management program, accelerating time to competency for population of over 3,500 front-line managers. ? Instituted an HR balanced scorecard for human resources team of 350 by partnering with Balanced Scorecard Collaborative, driving human resources transition to becoming a strategy-focused organization. ? Introduced proactive talent management approach to integrate human capital planning with the quarterly and annual budgeting process. ? Created discipline for all hiring managers to use behavioral-based interviewing, resulting in improved hires, reduced turnover (15%) and increased employee engagement. ? Introduced supporting foundation for Progressive's new business and brand strategy AutoPro. Facilitated the definition, creation, and execution of the branded customer experience and the creation of a supporting infrastructure and performance objectives, and directed the development of the training and development programs to execute the brand strategy. The AutoPro strategy enabled record growth and established company among top three auto insurance companies nationwide.Companies I like:
Fortune 500
Job Skills
Keywords
Responsibilities
- Corporate learning and development responsibilities for 33,000 associates
- Saved $2 million annually
