COMPANY	POSITION HELD	DATES WORKED
(Confidential)	Customer Service Representative	7/2008 - Present
Gap Inc	(Confidential)	11/2003 - 6/2009

SCHOOL	MAJOR	YEAR	DEGREE
University of Texas at Dallas	International Management Studies	2006	Master Degree
University of Texas at Arlington	Advertising	2004	Bachelor Degree

Highlights:

Completed several long-term pending service contracts with customers, and resulted in collecting more than $60,000 from customers.

P&L responsibilities
Presentation
Ecommerce Strategy and digital marketing channels optimization - SEO, SEM, email, affiliates - for high-profile accounts.
Technology Solutions
Sales Support
Software Implementation
Requirements Analysis & Specification
Leadership

• media planner
• marketing strategist
• media buyer
• customer service
• office assistant
• communication
• professional presentation
• managerial support

merchandise and visual presentations