SUMMARY: A seasoned professional with 16 years of experience in commercial, marketing and technical activities. Vast experience in contract negotiations, B2B key account management, price forecasting, market research, data mining, customer satisfaction and value creation in pulp and paper and oil industries.

Highlights:

• Market Intelligence
• Product Development
• Sales
• Customer Relationship Management
• Management
• Key Account Management
• Contract Negotiations
• Data Mining
• English Language
• Forecasting
• Pricing
• Portuguese Language
• French Language
• Customer Satisfaction
• Customers Focus