Career Research and Resources for Companies in NC
Ingersoll Rand Company
1. Managed product, process, and system quality for 4 manufacturing plants. 2. Managed a team of 9 employees 3. Managed customer relationships including feedback. 4. Monitor and track cost of poor quality to improve business metrics.
Avg. Salary: $102,000 · Company Rank: Not Available
MANN+HUMMEL Purolator Filters LLC
1. Manage process and product quality for 3 manufacturing facilities and 2 distribution centers. 2. Lead Six Sigma program to motivate executive leadership team to lead continuous improvement efforts. 3. Manage customer and supplier relationships, metrics, and improve.
Avg. Salary: $102,000 · Company Rank: Not Available
Volvo Trucks America
Facilitate top-notch reputation for Customer Relationship Management (CRM) team, achieving shift in perception from infrastructure-focused organization to value-added services group. Foster buy-in from peers/stakeholders/Dealer Body based on team delivery performance. Define, implement, and support Enterprise CRM Strategy & Architecture for Enterprise Information. Manage 5 direct and 25 indirect reports; cultivate top per...
Avg. Salary: $155,000 · Company Rank: Not Available
American Express
Brought on board to shape role of lead global implementation program manager (LGIPM) for growing partner management business unit, while guiding 20 project managers into lead implementation manager succession. Provided guidance in strategic planning, best practices implementation, and continuous improvement. Cultivated and maintained alliances with VP, SVP, and internal management. Controlled $45M operating budget.
Avg. Salary: $155,000 · Company Rank: Not Available
American Express
Appointed as Customer Service Process Improvement Project Manager to orchestrate development of CRM and business intelligence (BI) technology within the Customer Service division. By utilizing and supporting Best-in-Class customer service model, trained, led, and developed 8,000+ customer care professionals throughout 20 countries. Recruited and trained technology and business staff, sourced vendors, and led technology com...
Avg. Salary: $155,000 · Company Rank: Not Available
American Express
Developed conceptual framework for authorization front-end system (CSP), enabling consolidation of individual regions, including US, EMEA, JAPA, and LACC, into new Global Authorizations Network. Mentored project leads on Method1 and Waterfall project management techniques.
Avg. Salary: $155,000 · Company Rank: Not Available
American Express
Directed project to expand domestic authorizations processing to Kuala Lumpur; partnered with enterprise solutions, IBM/AET technologies, international operations, and risk management to develop cost/benefit analysis and proof of concept for expansion. Created training curriculum and authored project plan.
Avg. Salary: $155,000 · Company Rank: Not Available
American Express
Identified gaps in ID administrative process, which halted migration of call volume to global customer service locations, leading to delivery of global initiative and development of customer service ID process. Documentation was utilized by Credit and CardMember Services to close ID gaps. Challenged performance management leadership team and infrastructure team to evaluate charter and vision in providing high-level sizing ...
Avg. Salary: $155,000 · Company Rank: Not Available
TSG Finishing
Overall plant efficiency and machine upkeep, including procuring new and used machines.
Avg. Salary: $96,000 · Company Rank: Not Available
Brady Trane Services
HVAC Control Design, Installation & Services Assist in Auto Cad Drawing of HVAC control design and site visit to monitor the equipment installation progress
Avg. Salary: $20,000 · Company Rank: Not Available