Browse Career Research in Telecommunications
Telecommunications Career Research
AT&T/SBC/PACIFIC BELL
Provide, coordinate/oversee SSP contracts ECATS for telemanagement accounts for MCI, PacWest, Claricom, Global Crossing, and Demand Module sales and CCRS custom billing. Experience with customer conflict resolution, complaint handling, negotiation and project coordination. Lead account team planning and strategy meetings with customers. Sales support, service order, and 25+ years of telecom experience. Primary source for th...
Avg. Salary: $18,000 · Company Rank: 2.0 out of 5
AT&T/SBC/PACIFIC BELL
Write Resale (wholesale/UNE) M&P. Gather, analyze, track and produce Methods and Procedures documentation. Service order Requirements and Impacts LSC/FLSC service reps. Conduct interviews, attend Core Team and product development meetings, service order design, document processes for the Resale Service Centers in implementation of new M&P. Document upstream and downstream ordering impacts via LSR, EDI and LEX LASR for new p...
Avg. Salary: $18,000 · Company Rank: 3.0 out of 5
AT&T/SBC/PACIFIC BELL
Gather, Analyze and Document Business Requirements and Systems Impacts for the CABS billing system. Conduct interviews, attend Core Team and product development meetings, service order design, document requirements for use in software development lifecycle for systems analysts in implementation of new technology and products. Developed IVR test cases to be utilized for UAT (User Acceptance Testing) to undergo rigorous testi...
Avg. Salary: $18,000 · Company Rank: 2.0 out of 5
AT&T/SBC/PACIFIC BELL
Government, Education, Medical in BCS. Order representative and Billing representative and sales support for Government accounts. Work with account teams on contract analyzing for government and other global contracts. Comprehensive work with Priority Account team customers implementing complex service orders in relation to circuit/service design, coordination installation and billing. Customize bill documents to meet Gover...
Avg. Salary: $18,000 · Company Rank: 3.0 out of 5
University of Texas, M.D. Anderson Cancer Center
Provides analytical support to the Sourcing and Contract Management team through information gathering, market research, economic modeling and savings assessment. Impacts procurement of goods and services for the institution. Conducts analysis of buying habits and vendor performance. Assembles internal spend data by commodity category. Develops sourcing evaluation strategies and balanced scorecard tools. Prepares and p...
Avg. Salary: $105,000 · Company Rank: Not Available
AT&T
• Order Management Project Business Owner for foundational process and systems re-engineering effort impacting 3 million customers, 1500 employees 100+ Applications and revision of 70+ business processes. • Direct order management solution delivery accountability for 44% of multi-million dollar business transformation project, which set the foundation of AT&T’s Integrated Wireless/Wireline Customer Experience. Transformati...
Avg. Salary: $115,000 · Company Rank: Not Available
AT&T
Led projects comprised of a release of IT systems, business processes, changes to the business customer experience, and organization/resource changes for Siebel SFA 7.7 environment.
Avg. Salary: $115,000 · Company Rank: Not Available
Avaya
Development & Delivery of Global Sales Force Automation Tools integrated with Siebel Sales, and Blue Roads which improved efficiencies
Avg. Salary: $115,000 · Company Rank: Not Available
Merrill Lynch
• Achieved 90% reduction of open trouble tickets within the first 100 days through effective team leadership. • Managed Team of 15 in 3 locations which included o Helpdesk Technicians, Level 1-3 (responsible for phone support and escalation) o Deskside Technicians (responsible for on site desk side support) o Server Technicians (responsible for managing 15+ servers at each location) o Programmers/Developers (responsible fo...
Avg. Salary: $115,000 · Company Rank: Not Available
Nabisco
• Managed corporate-wide security installation project to support 125K+ global users. • Managed Team of 6 Information analyst which provided assistance to users requiring access to Nabisco’s systems
Avg. Salary: $115,000 · Company Rank: Not Available