Account Executive Career Research and Resources
Technical customer support
Managed customer support contract (biggest operator in south Asia with more than 130 Million Subscribers) and Function management of other SDMs in team to secure our SLA ,business ,Margin ,Up sales in different product areas and services such as System Support ,Update Management ,Solution Management ,Proactive Support ,Hardware Support (SPMS, more than 35000 transaction per year).Managed to deliver Customer support process,...
Avg. Salary: $155,000 · Company Rank: Not Available
Competence area SL/TMS/MSS
Managed Competence Readiness and end to end performance of projects for UNIX ,Oracle -based IT Solution such as OSS-RC, Charging system ,Ericsson multi activation and Mediation to meet needs of Services Organizations Business to support and manage customers’ network operations, i.e. competence needs for Customer Support, Managed Services and Projects. Remote Support Gateway Rollout Project Manager. Vendor and Stakeholder Ma...
Avg. Salary: $155,000 · Company Rank: Not Available
Competence Domain Business support System
Managed competence Domain under Product Area Consulting & System Integration in business unit Multimedia. Managed to support 3 areas that include Revenue management, Fraud management and revenues assurance. Managed to provide highly motivated world class BSS resources and deploy the proper methodology to deliver the most cost effective resources in Managed services ,Customer support or projects ,selling or delivering a BS...
Avg. Salary: $155,000 · Company Rank: Not Available
MM&SI
Managed to delivery of Systems Integrations resources and projects , in order to ensure quality in line with the sales profitability and potentially repeat business. Furthermore, the role is to line manage the delivery organization staff and to drive operational excellence throughout all operations.
Avg. Salary: $155,000 · Company Rank: Not Available
Customer Support
Managed to deliver Customer support contract to MTN operator according to SLA and Ericsson support process with following Handover and Life cycle management process.
Avg. Salary: $155,000 · Company Rank: Not Available
Customer support
Troubleshooting as a routine activity (CSR handling in MSS and BSS) with Creating solutions in Ericsson database to be used as a reference in other Ericsson offices(Primus) and involving in the other Ericsson markets within middle east to complete projects like APZ swap and SW upgrade mainly in Saudi Arabia (Aug-Sep 2005).key player in MVV project with Nokia SGSN& MSS and Huawei IN Network
Avg. Salary: $155,000 · Company Rank: Not Available
Service Delivery
Validation, Verification and end-to-end testing of GSM Mobile Networks from Ericsson according to the customer specifications. Responsibilities include participation in design efforts, system testing (as in customer environment) with maintenance prospective, large system stress testing, OAM of different network nodes, writing Test Plans according to customer requirements, industry standards and protocols.
Avg. Salary: $155,000 · Company Rank: Not Available
Technical support
Member of Technical support Team for Alcatel PABX land line switches.
Avg. Salary: $155,000 · Company Rank: Not Available
Siemens limited China
Develop account relationship in 4 provincial branch companies of China Telecom . Promote Siemens mobile and 3G solution in the assigned territroies. Present account plan, forecast and business report to the management for strategy adjustment.
Avg. Salary: $279,200 · Company Rank: Not Available
Guangzhou Ericsson Communication Co.,Ltd.
Achieve sales target. Develop new customer. Technical guidance and QA support to production department.
Avg. Salary: $279,200 · Company Rank: Not Available
