Browse Career Research in Information Technology
Information Technology Career Research
Comcast
Manage 30 network engineers of all levels over two shifts while creating and enforcing processes, procedures and training encompassing two Network operation centers in New Jersey and Colorado. Support over 10,000 elements, multiple network operation centers across United States in three divisions. Support two national data center and multiple regional APOP¡¦ Manage multiple services such as Video, HSD, CDV and CBH running ...
Avg. Salary: $115,000 · Company Rank: 5.0 out of 5
Comcast
Led group of eight network and application analyst and ensured timely resolution for outages. Responsible for managing and delegating daily workload for engineers. Managed outage, escalations, and notifications for network outages. Provided daily reports on outages and shift turnovers. Responsible for shift schedules, reviews of employees and new hires. Reported metrics and KPIs to management
Avg. Salary: $115,000 · Company Rank: 4.0 out of 5
Verizon Connected Solutions
• Responsible for repairs, installation and, troubleshooting on Cisco network systems and equipment as well as a variety of systems on a wide range of business clients within an enterprise environment, including system crashes, slow-downs and recoveries. • Engaged and tracked issues using Remedy and Icad ticketing systems, with responsibility for the timely documentation and service and resolution coding. • Verified circu...
Avg. Salary: $0 · Company Rank: Not Available
Comcast
1 Situation: New Arris CMTS being introduced to Network Action: performed multiple maintenances to bring online and into network. R: Successfully able to bring online ARRis CMTS to network on time and on budget.
Avg. Salary: $115,000 · Company Rank: 4.0 out of 5
Verizon
• Handled technical troubleshooting in high volume inbound test center. • Accessed failure log on Ecot ticketing system verified, isolated, tested, reprogrammed, and documented all tickets on assignment log. • I assisted clients with configurations, updates and restarts. • Handled ping test for connectivity and flow verification, channeled refresh burst for signal restoration and QOS measurements in accordance with line ...
Avg. Salary: $0 · Company Rank: Not Available
Cavalier Telephone
• Handled troubleshooting client network systems for digital, data and, voice lines for company client base. • Handled ping test problem analysis of systems, updated Usoc’s (feature programming identifiers) for proper services and assisted clients through soft resets. • Followed service procedure standards to stay knowledgeable and active with all service requirements. • Used Remedy ticketing system for documenting and clo...
Avg. Salary: $0 · Company Rank: Not Available
Cablevision of Long Island
• Monitored and, identified troubles within LSA, identified pre-expired issues and handled agent alignment to maintain ASA of 3. • Ping tested modems, engaged troubleshooting with clients and guided customers through reconfigurations, resets and, video/online options. • Worked inter-departmentally with various extensions from addressable to head-end to identify, troubleshoot and, resolve outages.
Avg. Salary: $0 · Company Rank: Not Available
Cablevision of Long Island
• Monitored and, identified troubles within LSA, identified pre-expired issues and handled agent alignment to maintain ASA of 3. • Ping tested modems, engaged troubleshooting with clients and guided customers through reconfigurations, resets and, video/online options. • Worked inter-departmentally with various extensions from addressable to head-end to identify, troubleshoot and, resolve outages.
Avg. Salary: $0 · Company Rank: Not Available
DIRECTV
„h Monitored and performed scheduled tasks on a multi platform business system „h Monitored and troubleshot network connectivity problems through HP Openview. „h Performed nightly business system backups on Vax /Vms. Maintained proper rotation of backup tapes and ensure offsite storage. „h Ran reports using paradox, Oracle, and access. Acted as liaison between operations, Applications, and Netcom departments „h Installed an...
Avg. Salary: $115,000 · Company Rank: 3.0 out of 5
Sempra Energy Utilities -- Apex
Provide Security Consulting and Risk Analysis support Identify security risks to the company Southern California Gas Company Advanced Meter project team member. Identify and/or create security controls needed to protect customer information Penetration test and perform security evaluations of the SoCalGas Meter Transmission Units and Data Collection Units. Provide information security awareness training and best practi...
Avg. Salary: $150,000 · Company Rank: 4.0 out of 5
