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Information Technology Career Research

Kellogg Company

Information Technology - Application Support - Oak Brook, IL

Supports Exchange, Outlook, Blackberry and Office Communicator globally Maintains global Exchange and Blackberry environments Built and maintains High Availabilty Clusters for Exchange and Blackberry environments Provides support for Outlook, Blackberry and Office Communicator Plans all upgrades to Exchange and Blackberry globally Supports Windows 2000, 2003 and 2008 R2 servers Build and Support VM Ware environment...

Avg. Salary: $77,000   ·    Company Rank: Not Available

ASP 1

Information Technology - Application Support - Chicago, IL

Built and maintained 80 Exchange servers Maintained Blackberry Servers Provided support for Outlook, Exchange, Blackberrys, and Palm Pilots Built and maintained test lab. Blackberry, Email, Outlook, Exchange, Customer Support Worked with Architecture to understand requirements and recommend appropriate hosting solution Ensured monitoring, measuring and reporting of service performance against Service Level Object...

Avg. Salary: $77,000   ·    Company Rank: Not Available

Rotary Club International

Information Technology - Application Support - Evanston, IL

Managedand maintained the Exchange servers and Outlook client for approx. 200 people Maintained Exchange Server Provided after hours support Provided desktop support for email client Ensured backup support

Avg. Salary: $77,000   ·    Company Rank: Not Available

US CENSUS BUREAU

Information Technology - Quality Assurance Specialist - Washington , DC

Provided first level technical support for Bureau's various software development divisions. Troubleshot software issues for DEC layered Products. Provided timely resolutions to support mission critical application developers.

Avg. Salary:    ·    Company Rank: Not Available

Serena Software Inc.

Information Technology - Application Support - Arlington , TX

•Analyze customer requirements, recommend deployment architectures, and consult on configuration management and requirements best practices. •Support user base of 2500 in use of Dimensions CM and RM. •Define and document customer requirements and specifications for configuration, reports, integration, and data migration related to Serena products. •Configure and maintain Serena products in support of customer requirement...

Avg. Salary: $130,000   ·    Company Rank: Not Available

CA Technologies

Information Technology - Application Support - South San Francisco, CA

Lead cross-functional teams of over 30 comprising of product management, development, QA, and documentation to deliver software releases.

Avg. Salary: $115,000   ·    Company Rank: Not Available

Fidelity National Financial

Information Technology - Team Leader - Las Vegas, NV

• Strategically directed DPN operations with responsibility for business development, revenue and tactical growth, strategic planning, budget administration, P&L management, and relationship management. • Leveraged strong management skills to administer a $3.2 million annual operating budget and manage the monthly and annual P&L statements, minimizing costs and expenses and maximizing net profitability. • Spearheaded sales ...

Avg. Salary: $105,000   ·    Company Rank: Not Available

Fidelity National Financial

Information Technology - Team Leader - Olathe, KS

• Directed day-to-day operations within a high volume call center supporting twelve different products with responsibility for personnel management, resource planning, workflow scheduling, and customer service. • Managed seven employees in all areas of the daily operation, including sales, fulfillment, and technical support, utilizing demonstrated coaching and mentoring skills to develop strong teams, improving staff perfor...

Avg. Salary: $105,000   ·    Company Rank: Not Available

Fidelity National Financial

Information Technology - Team Leader - Olathe , KS

• Directed day-to-day operations within a high volume call center supporting twelve different products with responsibility for personnel management, resource planning, workflow scheduling, and customer service. • Managed a comprehensive training program, devising and delivering training to end users on a CRM program using WebEx and person-to-person training techniques. • Merged superior communication and instructional skill...

Avg. Salary: $105,000   ·    Company Rank: Not Available

Fidelity National Financial

Information Technology - Team Leader - Santa Ana, CA

• Oversaw the relocation of a call center from Olathe, Kansas to Santa Ana, California including the hiring, training, and orientation of support staff, procedure development, and workflow planning. • Prepared and presented daily and weekly reports detailing call volume to senior management for review and analysis, facilitating short and long-term business planning and decision making at senior level. • Functioned as an inf...

Avg. Salary: $105,000   ·    Company Rank: Not Available