Serena Software Inc. Work Values

Daily Duties at Serena Software Inc.:

•Analyze customer requirements, recommend deployment architectures, and consult on configuration management and requirements best practices. •Support user base of 2500 in use of Dimensions CM and RM. •Define and document customer requirements and specifications for configuration, reports, integration, and data migration related to Serena products. •Configure and maintain Serena products in support of customer requirements. •Design, develop, test, document, and deploy reports, integration, and data migration for Serena products in support of customer requirements. •Baseline, release, deploy, and build software according to the customers schedule and in accord with CBP standards and best practices. •Support enterprise change control boards to include QA of change requests prior to elevation to board. •Design and execute test plans to insure correct function of development deliverables •Participate in meetings where objectives and requirements are articulated and defined. •Adhere to development lifecycle processes of Serena and our customers. •Deliver project task responsibilities correctly and on-schedule. •Assist in pre-sales support, post-sales technical support, and product instruction. •Work cooperatively with project team members, including Serena personnel and its subcontractors and customers. •Appear at customer sites to assist with installation, requirements definition, configuration management process consulting, configuration, development, testing, promotion, training, and go-live activities •Develop and maintain a deep technical understanding of Serena products and the environments in which they perform, as well as product and project delivery lifecycles. •Support internal projects as required

What they like about Serena Software Inc.:

Working in an organization that is technologically advanced, creative, and innovative is critical in your assessment of hiring companies. Less important to you are stability of the organization, the length of time an organization has been in business, and the business' plans for the future. You prefer a fast-moving company that will take risks to achieve its goals and objectives. The length of time the company has been in business is irrelevant. Maintaining status quo is unnecessary. You thrive on change, uncertainty and the upside of potential business risks, especially those associated with innovation. Stability for the long haul is not nearly as important as is working in an atmosphere that is charged with a sense of urgency and constant change.

Tags

Project Manager, PVCS VM, Serena Dimensions, Serena Business Manager, Configuration Management

Skills

P&L responsibilities, Presentation, Ecommerce Strategy and digital marketing channels optimization - SEO, SEM, email, affiliates - for high-profile accounts., Technology Solutions, Sales Support, Software Implementation, Requirements Analysis & Specification, Leadership

These are some of the questions we asked our climbers about their experiences with Serena Software Inc.: