Browse Career Research in Information Technology
Information Technology Career Research
Litton Loan Servicing
• Primarily responsible for day-to-day operation of Help Desk operations. • Supervised team of 13 Help Desk / desktop technicians. • Conducted monthly one-on-one sessions, team meetings and provided direction on escalations. • Handling account management of BlackBerry devices with T-Mobile and air cards with Verizon.
Avg. Salary: $67,400 · Company Rank: Not Available
Pinnacle Technical Resources
• Lead technical resource for complex North American BlackBerry, smartphone and PDA configuration project for BP’s Houston headquarters. Extensive database management and client follow-up ensured project finished ahead of schedule and under budget. • Second-level hardware support for supporting IBM Help Desk in combination with GTSWeb database. Active in ensuring hardware standards and software licensing set by BP conce...
Avg. Salary: $67,400 · Company Rank: Not Available
COMPUCOM
• Instrumental in server and desktop setup of new Wachovia Bank branches in Texas and Florida. • Responsible for inventory deployment. • Communicated discrepancies in inventory to project manager. Trained technicians on HP server setup, Dell XP desktop imaging, virus patch installation and POS terminal setup and maintenance. • Post-installation follow-up provided to Operations Consultant and selected employees.
Avg. Salary: $67,400 · Company Rank: Not Available
INSIGHT
• Provided technical support and supervision for Chase Texas Desktop / Laptop XP Conversion Project. Supervised four technicians in remote bank branches with Dell desktop imaging project. • Prioritized asset deployment per branch.
Avg. Salary: $67,400 · Company Rank: Not Available
Burnett Staffing
• Worked on production team at BP jobsites migrating network operating systems to Dell Windows XP desktop and laptop customers. • Adhered to daily migration schedule and communicated progress across departments. • Provided written and verbal instruction to appropriate personnel concerning legacy applications. Insured smooth software and hardware changeover to insure project finishes ahead of schedule, maintaining predetermi...
Avg. Salary: $67,400 · Company Rank: Not Available
Verizon Wireless
• Second-level technical support for WAP, DHML, and other Web and data-related wireless phone issues. • Heavily involved in configuration and training. • Helped to manage call queue to insure timely and accurate technical customer service. • Instrumental in maintaining appropriate level of communication with management to insure service levels are being met consistently.
Avg. Salary: $67,400 · Company Rank: Not Available
CDI Engineering
• Heavily involved network migration project throughout the United States with major oil company. • After initial contact made with customer, responsible for providing one-on-one network, Dell desktop, and software support. • Follow-up consisted of one-on-one training sessions to ensure smooth handover and enhanced productivity across disciplines.
Avg. Salary: $67,400 · Company Rank: Not Available
GDPC Technical Services
• While operating a sole proprietorship, actively used local and wide-area network skills with Houston-based Xerox sales agent in the areas of multi-function business machines, in addition to network scanning and data storage functions.
Avg. Salary: $67,400 · Company Rank: Not Available
Xerox
• Performed various network integration projects with Information Technology departments in the Public Sector in southeast Texas in order to enhance productivity with digital printing and network scanning solutions. • Created and maintained a busy technical schedule that included active communication with c-level executives. • Actively participated in pre- and post-sales cycle to insure smooth network transition with IBM...
Avg. Salary: $67,400 · Company Rank: Not Available
TEKsystems
• Consulted with various Information Technology departments to perform conversion from Token Ring to Ethernet topology; installed and maintained network servers, insuring adequate security. • Maintained security for remote dial-in accounts on NT servers. • Insured client community became proficient with Lotus Notes through Help Desk training. • Maintained current version on server and insured backup and recovery of data ...
Avg. Salary: $67,400 · Company Rank: Not Available
