Browse Career Research in Information Technology
Information Technology Career Research
Brose North American Headquarters
Responsible for distribution of upgrades of software, and maintenance on hardware. Track and budget for software and SLAs. Communicated with colleagues in Germany and IBM to manage North America sites collaboratively. Traveled to Germany yearly to exchange knowledge on best practices and methodologies for support and mentoring designers/engineers in design. Supporting designers in Catia V4, V5, Unigraphics, PDGS, SAP, ...
Avg. Salary: $85,000 · Company Rank: Not Available
Chrysler
Creating and maintaining Daimler Chrysler’s V4 and V5 CATIA and Nastran image for AIX and Windows environments. Set up and Administration of Web based CATIA V5 training tool, CATIA User Companion database. Reporting directly to IBM and Dassault any problems that arise and assisting with the resolution of these problems with hot fixes. Tested Operating Systems HP, IBM, and SGI.
Avg. Salary: $85,000 · Company Rank: Not Available
MTM Technologies
Manage 24 / 7 National Help Desk Support Center operation and personnel in support of our client's desktop/computer/voice/data/video/network systems and business applications; lead future development, enhancements and maintenance of call management/tracking systems and operating procedures. Responsible for operational leadership, enhancements and the overall performance of MTM’s National Help Desk operation. • Leadin...
Avg. Salary: $80,000 · Company Rank: Not Available
Access Group Inc.
Responsible for operational leadership, enhancements and the overall performance of the company’s IT Help Desk operation. This includes all Desktop Support Services, Application deployment and Disaster Recovery. Strong focus on process improvement through ITIL best practices delivering quality customer and timely support to the entire internal staff and the external sales force. • Manages and prioritizes Help Desk ac...
Avg. Salary: $80,000 · Company Rank: Not Available
Avon Products
Manage the IT Operation Department for the Northeast Distribution Center that supports the day-to-day operations of sales and order processing (16,000 daily/ $4MM). Plan and maintain financial budget of $6.5 MM. Manage all system activities that support Customer Service. Included in this are Supply Chain Systems, Mainframe, Server Based Applications and Infrastructure. • Managed a staff that handles day-to-day process...
Avg. Salary: $80,000 · Company Rank: Not Available
Bostwick Laboratories, Inc.
• Create and analyze project plan scope, resource and budget estimates, changing as needed to stay on track with project. • Analyze business and functional requirements for new and existing systems. • Facilitate weekly project status meetings with technical and nontechnical team members (including CIO) to maintain cohesiveness and ensure all members are working together to complete the project as outlined in the project p...
Avg. Salary: $90,000 · Company Rank: Not Available
Capital One
• Designed, created, and delivered Capital One University call center training guides for classroom facilitation. • Developed course content, edited existing material, and added scripts for facilitator guides, handouts, worksheets, worksheet keys, and presentations. • Worked directly with systems analysts and quality assurance employees to write and edit system documentation. • Edited all work to conform to Capital One i...
Avg. Salary: $90,000 · Company Rank: Not Available
Shaw Systems, Inc
• Create, edit, and organize conceptual documentation for a complex financial software system in an Agile environment. • Design, create, and deliver online screen and field-level Help using Dreamweaver. • Research, write, edit, and rewrite technical documents, such as procedure manuals, user guides, system documentation, release notes, fix packs and online help for end users, technical support personnel, managers, and cl...
Avg. Salary: $90,000 · Company Rank: Not Available
Pro Web Commercials, Inc
• Created PowerPoint presentation from already existing course content, adding animation and organization to course material. • Developed online course exam from existing written questions, using Articulate Quizmaker. • Generated online course Glossary from existing terms, adding audio and animation through Articulate Engage product. • Imported shockwave file, Quizmaker exam, and Engage glossary into PowerPoint presentat...
Avg. Salary: $90,000 · Company Rank: Not Available
Circuit City
• Researched and gathered information to document IT processes for CONNECT3 Promotion Manager System. • Created, managed and maintained technical documentation components of the project, providing guidance were needed. • Collaborate with Circuit City’s Corporate Headquarters’ IT team, developing strong working relationships with members of the team. • Provided the leadership, vision and direction for ensuring that the de...
Avg. Salary: $90,000 · Company Rank: Not Available
