Project Manager Career Research and Resources
Watt Publishing
• Managed multiple full lifecycle projects simultaneously, management of an outsourced IT vendor involving coordination of resources, scheduling, and task management. • Managed billing and IT services for two office branch locations including international support for offshore employees in a dual role as a Help Desk Manager. • Managed an international Blackberry server program involving national and international users. C...
Avg. Salary: $55,000 · Company Rank: 4.0 out of 5
DeVry University
• Administrated of LAN and Cisco routers, switches and hubs, various server and PC support, coordination of office relocations, Active Directory administration, giving student presentations and technology tours. • Managed the 2nd shift Help Desk team. • Gave presentations and technology tours of the IT facilities.
Avg. Salary: $55,000 · Company Rank: Not Available
ServiCom, LLC
• Supervised and developed 30 technical support employees. • Provided day to day analysis of operations, communicating strategies and objectives achieved through analysis of inbound call metrics tracking KPI and trends. • Managed team staff requirements. • Provided day to day analysis of operations, communicating strategies and objectives achieved. • Developed customer care solutions.
Avg. Salary: $55,000 · Company Rank: Not Available
United International Trade Company
• Wrote procedures and conducted training for end system users on a prospective client database system. • Created proposals and recommendations, analyzed organizational structures and business processes, and provided critiqued feedback
Avg. Salary: $55,000 · Company Rank: Not Available
DeVry University
• Diagnosed and resolved technical end-user problems in a technical service, team based environment. • Helped develop Oracle student portal interface still utilized by student and staff population. • Trained employees and students on accounting systems and online e-learning portal applications.
Avg. Salary: $55,000 · Company Rank: Not Available
DeVry University
• Answered incoming telephone calls assisting students with basic financial aid questions • Performed filing and other clerical duties
Avg. Salary: $55,000 · Company Rank: Not Available
Boanta & Associates
Work closely with the executive management and sales and marketing teams toward business development. Participate in pre-sales meetings as technical resource. Coordinate with the executive team to manage the sales pipeline and qualify opportunities. Improve Service Desk processes and integrate with various clients to accommodate a Managed Services Model. Manage the implementation of an ITIL compliant Service Support proce...
Avg. Salary: $85,000 · Company Rank: Not Available
Sun Microsystems
Systems Engineer publishing formal pre-release test plans and product assessments for senior management, prior to Beta and at first customer ship. * Designed and implemented an innovative Out-of-Box-Experience (OBE) test methodology which resulted in real-world customer feedback to NPI design teams as well as increased product early adoption with trusted customers and partners
Avg. Salary: $100,000 · Company Rank: Not Available
Sun Microsystems
Hardware Beta PM collaborating with NPI product teams to ensure highest product quality and customer satisfaction of pre-release Sun SPARC & X64 systems. Lead engineer on the company's Centercode “Connect” deployment. * Designed and implemented a state-of-the-art Beta test methodology which increased NPI design team participation and accelerated needed growth of the Systems Group “Early Adopter” community.
Avg. Salary: $100,000 · Company Rank: Not Available
Sun Microsystems
Software release Beta PM collaborating with NPI design teams to ensure product quality and customer satisfaction of pre-release operating system and “middleware” software products. * Increased “early adopter” community from zero to over 8,000 participants, world-wide. * Beta applications increased from roughly a dozen to over 300, per customer program. * Saved the company millions of dollars in support costs, post-releas...
Avg. Salary: $100,000 · Company Rank: Not Available
