Help Desk Specialist Career Research and Resources
Time Warner Cable
Day to day oversight and management of a staff of 24x7x365 IT Help Desk personnel.
Avg. Salary: $120,000 · Company Rank: Not Available
Urban Data Solutions
Responsible for the management of all IT projects, budgets, staffs and infrastructures for software solutions and database management company.
Avg. Salary: $120,000 · Company Rank: Not Available
Interex
Directed and coordinated design, development and production of information systems, information technology, and system processing departments.
Avg. Salary: $120,000 · Company Rank: Not Available
Pragmactics
Maintain active engagement in the migration, troubleshooting, and training on Windows 7 for the Department of State, including closed net secret systems on a class net network Leverage technical expertise in providing support to tier 2, particularly in diagnosing, resolving, and repairing hardware, software, and network issues Provide guidance and direction to UNIX, IBM, VAX, and PC based systems administration and ma...
Avg. Salary: $65,000 · Company Rank: Not Available
Computer Sciences Corportion
Performed diverse upper tier technical support functions, including network administration, system performance monitoring, and hardware and software enhancement Pioneered the migration of 80 users into the facility, including definition of workstations and placement of cubicles; interaction with contractors for electrical, network, and phone line activation; and coordination with building management to schedule movers a...
Avg. Salary: $65,000 · Company Rank: Not Available
Dimensions Health Corporation
• Maintained and monitored network performance using performance-monitoring software. • Installed, configured, and troubleshoot Cisco’s IOS software and hardware components. • Trained users on all supported software and hardware. • Troubleshoot and tested LAN drops for several hubs, routers, and switches with network testing devices. • Performed hardware and software upgrades for Y2k. • Created crossover and rollover c...
Avg. Salary: $65,000 · Company Rank: Not Available
Fannie Mae
• Provided software and hardware technical support for 1000+ users. • Supported users on Windows 95 and 3.11 based PCs. • Performed monthly briefings on computer generated firing ranges reports. • Troubleshoot client software and hardware. • Conducted firing range computer configurations and installations. • Helped with Fanniemae's migration to both Windows NT 4.0 and Windows 95. Helped with helpdesk support and manage...
Avg. Salary: $65,000 · Company Rank: Not Available
IBM
o USMT deployment software used o Migration from windows XP to windows 7, 2200 IBM desktop/ Laptops.` responsible for imaging new and recovered Pc's. o SCCM administration and software pushes, hierarchy configuration, desktop support after nightly rollouts. Break fix new and repurposed computers. Network administration o Exchange 2008 support and migration. o Strong management contact, Documentation control, standards, pro...
Avg. Salary: $60,000 · Company Rank: Not Available
Gleacher and Company
Began as a Desktop Support Analyst, and was Promoted to Desktop Support Manager. Supporting Traders, Executives, Market Analysts, Bankers, and Lawyers in day-to-day technical issues.
Avg. Salary: $90,000 · Company Rank: Not Available
Bedford Central School District
Provide Day-to-Day Technical support for staff and students, and execute projects as directed by the senior administrators at Fox Lane H.S., Fox Lane M.S., Bedford Village Elementary in particular.
Avg. Salary: $90,000 · Company Rank: Not Available
