Business Analyst Career Research and Resources
Amgen
Worked on the Plant Data Warehouse monitoring system of drug production cycle at Amgen (Pharmaceutical company based in Thousand Oaks, CA). I was in charge of this project with a time frame of 5 months to investigate and analyze the current Plant Data Warehouse metadata management (SAP based system called xMII) with its functionality, issues users of the system are facing and draw a solution on whether Amgen should keep the...
Avg. Salary: $80,000 · Company Rank: Not Available
Drive Technology Group
P&L, Proposals, Contract Negotiations, Customer Management, Project Management, Hiring (15 employees), Budget (1.8 million), Database Developer - oversaw all aspect of Operations as well as develped software solutions.
Avg. Salary: $110,000 · Company Rank: Not Available
Verizon Communications
Work directly with Legal and Application Teams to identify Applications that qualify to be moved offshore. Responsible for ensuring applications meet all qualifications and Offshore Clearance was achieved. Then tracked the progress of the application migrating offshore and identifying available onshore resources. Responsible for reviewing existing Offshore Clearances to ensure Application Teams were not in violation. Th...
Avg. Salary: $99,000 · Company Rank: Not Available
Verizon Communications
Responsible for managing a team of resources that built and maintained the Customer Care Test Databases. Responsible for creating Progression and Regression test data. Responsible for working with Network to ensure that all new product data structures would flow with out error from the End User Applications to the Back End billing and provisioning systems. Also responsible for masking all customer sensitive data to preven...
Avg. Salary: $99,000 · Company Rank: Not Available
Verizon Communications
Directed a team of 120 resources to successfully manage Production Support and Testing for Customer Care Application that supported 500K customer database, 5000+ desktops, and several hundred servers. This included managing the Help Desk Team, Production Support Team and providing client site support. • Resolved all production issues with Customer Care Business and Consumer Customers Applications. This included supporting...
Avg. Salary: $99,000 · Company Rank: Not Available
Verizon Communications
Responsible for managing the Billing Application Production Support Team. This team was responsible for providing 24/7 support. The Billing System consisted of several hundred applications. Team was responsible for ensuring products were products prices, taxes, and formatting was correct on all bills. When the billing system goes down, that is a direct impact to Verizon receiving revenue on schedule. Also if a bill was ...
Avg. Salary: $99,000 · Company Rank: Not Available
Verizon Communications
Responsible for leading a team of developers to address all Production Issues with new Pricing residential and business Verizon Billing System. Provided 24/7 Support. My team had address all Pricing, Taxing, and Billing issues. Applied Debugging tools to identify flawed software and test software changes.
Avg. Salary: $99,000 · Company Rank: Not Available
Dell International Pvt. Ltd.
Marketing operations Lead for Dell India Deployed Lattice for Dell India Responsible for Campaign Planning, Execution and Pipeline targets. Process improvements initiated by me have proved results with increase in pipeline generated. Coordinated between Sales and Marketing teams and external vendors Improved reporting and database structures for revenue and pipeline metrics Handled recruitment of peers very often Experienc...
Avg. Salary: $80,000 · Company Rank: Not Available
24/7 Customer
• Call Monitoring and Call Analysis • Imparting feedback to analyze agent performance • Handled internal and External reports on agent performance • Call verification and reporting • Quality training for New hires • Key member in holding Weekly Internal and External Quality Audit Calibrations. • Mentoring newly appointed Quality Reps to attain mastery of their current position. • Responsible for consolidating quality au...
Avg. Salary: $80,000 · Company Rank: Not Available
Urban Science
I, being the sole Business Analyst on the AHM - American Honda Motors Project, jumped into action gathering AHM's customized requirements, creating detailed Business Requirements Documents (BRDs) spcifically for the receipt, processing and distribution of lead processing. I designed all screens and menus, built Detail BRDs for each screen, navigation rules and menu. I Spearheaded the requirements gathering and the creati...
Avg. Salary: $0 · Company Rank: Not Available
