Application Support Career Research and Resources

TD Ameritrade Holding Corp.

Information Technology - Application Support - Draper, UT

Creation and maintenance of product roadmaps and requirements documents. Executive-level engagement to deliver technology solutions that support key strategic initiatives. Management of $4 million annual production budget. Integration of instructional design standards throughout free and fee curriculum.

Avg. Salary: $150,000   ·    Company Rank: 4.0 out of 5

Investools, Inc.

Information Technology - Application Support - Draper, UT

Delivery of investing curriculum via premium mentoring. Webcast, live chat, and phone delivery.

Avg. Salary: $150,000   ·    Company Rank: Not Available

Information Technology Department  City of Jacksonville, FL

Information Technology - Application Support - Jacksonville, FL

Selected as Project Manager to lead large complex telecommunications-infrastructure projects for the relocation of customers and improve technology processes to align with the City’s strategic goals. Specialize in technology convergence, leveraging extensive experience in network communications and transport systems. Focus on increasing network capacity, migrating technology solutions, while decreasing overall cost. Autho...

Avg. Salary: $80,000   ·    Company Rank: Not Available

Information Technology Department  City of Jacksonville, FL

Information Technology - Application Support - Jacksonville, FL

Production Manager focused on development of strong network support staff, infrastructure maintenance, and technology implementation upgrades to meet customer needs. Appointed to engagements based on demonstrated skill in leadership, business analysis and customer relationship management. Managed staff of 11 data technicians/analysts and co-managed 8 telecommunications personnel. Accountable for project performance, provide...

Avg. Salary: $80,000   ·    Company Rank: Not Available

Information Technology Department  City of Jacksonville, FL

Information Technology - Application Support - Jacksonville, FL

Technical Lead Analyst responsible for implementation and maintenance of the City of Jacksonville’s LAN/WAN environment of 900+ Cisco routers, switches and wireless access points. Assigned as technical lead on multiple projects based on demonstrated skill sets to gather customer requirements, meet assignment deadlines and deliver results.

Avg. Salary: $80,000   ·    Company Rank: Not Available

Unisys Corporation

Information Technology - Application Support - Edwards, CA

Responsible for the development and maintenance of the 95th Communication squadron Data Centers, supporting a variety of servers running Microsoft Windows 2003/2008, Unix, Solaris, ESX..

Avg. Salary: $67,500   ·    Company Rank: Not Available

Catapult Technology

Information Technology - Application Support - Washington, DC

Supervise Refresh Management team and act as backup to Change Control Manager, and Task Lead Manager. Responsibilities include updating deliverables such as SOPs, compiling data for monthly reports and WBS. Participate in operational improvement projects including Assets Management Documentation process, and transition of the Unicenter Service Plus ticketing system to ServiceNow.

Avg. Salary: $127,500   ·    Company Rank: Not Available

Catapult Technology

Information Technology - Application Support - Washington, DC

As Senior Technical Analyst on the NSF contract, responsibilities included providing project management support to the Division of Information Systems (DIS) in their systems development and infrastructure improvement projects. This included creating briefings and project schedules as well as tracking project activities to implement technologies such as moving email to the cloud and deploying Lync to desktops to facilitate i...

Avg. Salary: $127,500   ·    Company Rank: Not Available

GENERAL DYNAMICS CORPORATION, INFORMATION TECHNOLOGY DIVISION,

Information Technology - Application Support - Washington, DC

Program Manager (Department of Commerce International Trade Administration (DOCITA) contract) • February 2009 – September 2009 As program manager for the DOCITA contract, managed and coordinated all required deliverables and contract requirements necessary to maintain 24/7 operations and project support for DOCITA’ network infrastructure. This was accomplished with providing daily PMO reports, hosting weekly contract meet...

Avg. Salary: $127,500   ·    Company Rank: Not Available

BUCHANAN & EDWARDS,

Information Technology - Application Support - Washington, DC

Program Manager (Environmental Protection Agency Contract) Provided project management services for Buchanan & Edwards’ contract with the Environmental Protection Agency HR ITD (EPA), which provides Operational & Management (O&M) support for their PeoplePlus environment. Interfaced daily with the Contracting Officer Technical Representative (COTR), to manage customer expectations, budget and any contract concerns. Managed...

Avg. Salary: $127,500   ·    Company Rank: Not Available