Application Support Career Research and Resources

Uniscape Incorporated

Information Technology - Application Support - Mountain View, CA

• Focus: Development of Quality Processes, Test Metrics, Configuration Management, Change and Release Control, Automated Testing • Managed: QA team, offshore QA resources in India, Build and Release Engineering Team

Avg. Salary: $108,000   ·    Company Rank: Not Available

Yodlee, Inc.

Information Technology - Application Support - Redwood Shores, CA

• Focus: Founded and built entire QA organization • Managed: QA budget, acquisition of software testing tools and environment design, 10 resources testing concurrent deliverables for Fortune 100 clients •

Avg. Salary: $108,000   ·    Company Rank: Not Available

Engineering

Information Technology - Application Support - Hopkinton, MA

Support and maintain hardware engineering lab.

Avg. Salary: $90,000   ·    Company Rank: Not Available

New Hanover Community Health Center

Information Technology - Application Support - Wilmington, NC

- Manage performance and maintain security of organization’s network as the sole IT personnel - Support organizations several systems for electronic health records, accounting, patient administration, etc. - Train 35 staff members on new systems, updates, and relevant technologies - Serve as a link between external IT vendors and the organization - Troubleshoot and correct system problems - Advise organization regarding sys...

Avg. Salary: $36,000   ·    Company Rank: Not Available

University of North Carolina Wilmington | Office of Housing and Residence Life.

Information Technology - Application Support - Wilmington, NC

- Hire, train and supervise nine desk receptionists. - Advise Area Chapter, the residence hall governing body with ten executive board members. - Co-coordinate a residential area of 400 co-ed students in its daily activities. - Monitor three budgets with a total amount of $3,675. - Serve on a crisis response duty rotation for 4,100 students.

Avg. Salary: $36,000   ·    Company Rank: Not Available

Indiana Farm Bureau Insurance

Information Technology - Application Support - Indianapolis, IN

Software testing, installation of software and security patches on the network using MS SMS. Communicate effectively with other technical groups to enhance products and resolve issues. Install, set-up, and configure computers to company standards. • Support customers with computer hardware and software issues

Avg. Salary: $50,000   ·    Company Rank: Not Available

Bell Tech.logix.

Information Technology - Application Support - Indianapolis, IN

Travel 90% to take care of different clients in the Midwest, while working from home for four years. Clients include ATA airlines, BMV, State Police, Farm Bureau Insurance, Jay County School system, Charter One Bank and medical facilities. HP, IBM, NEC, Compaq and Gateway authorized warranty repair on desktops and laptops. Create ghost image for each client to set up computer stations. Install, setup, train and support ...

Avg. Salary: $50,000   ·    Company Rank: Not Available

Sagamore Health Network

Information Technology - Application Support - Carmel, IN

• Supported multi-platform operating systems Unix, WinNT and RIMS • Set-up backup server, exchange server and system recovery. • Troubleshoot and repaired software and hardware issues. • Performed system maintenance, backups and upgrades. Supervised and trained three computer operators. Created and documented procedures for the helpdesk staff. Generated monthly, quarterly and annual reports to better manage system resou...

Avg. Salary: $50,000   ·    Company Rank: Not Available

Alverno Information Services

Information Technology - Application Support - Beech Groove, IN

Maintained coverage of the Mainframe system console messages and requests using MVS and TMON. Recognized exceptions to normal operation of system software, hardware, network CICS regions and production subsystems. Fixed abends and restart of production and test jobs as required, utilizing Zeke the scheduler, Zebb the restart manager and Zack the system automation package. Helpdesk Support of 40,000 end users and 7 MIS depar...

Avg. Salary: $50,000   ·    Company Rank: Not Available

Defense Finance and Accounting Service

Information Technology - Application Support - Indianapolis, IN

Implemented new EDM system used to digitally store paper files. Determined the form of processing of collections and the type of disbursement check, cash or EFT. Maintained and balanced daily the Check Register Listing accounting for total disbursements. Prepared weekly, monthly, quarterly and annually reporting for management, highlighting key areas requiring improvement. Prepared employee development, training and rewa...

Avg. Salary: $50,000   ·    Company Rank: Not Available