Application Support Career Research and Resources

STATE STREET CORPORATION

Information Technology - Application Support - North Quincy, MA

Directed all team development and support of the Replix Fax Server application. Designed database modifications and developed new functions to improve operations. Oversaw help desk team issue resolution efforts and maintenance of the Intranet pages. Ensured all routing / RMA changes were mapped into all applicable databases. Worked with customers to resolve issues and followed up to ensure customer satisfaction.

Avg. Salary: $95,000   ·    Company Rank: Not Available

CHILDREN’S HOSPITAL

Information Technology - Application Support - Boston, MA

Oversaw all Production Control team efforts in maintaining operational integrity of the Data Center. Managed data run collection, preparation, and directed resolution of operational issues. Established audit and control processes to ensure system readiness and function. Developed team work schedules and targeted performance goals and ensured all deadlines were met.

Avg. Salary: $95,000   ·    Company Rank: Not Available

Esmertec

Information Technology - Application Support - Chicago, IL

Program Manager of Client Facing Global Services Organization that provides Java solutions (JVM) to mobile and multimedia manufacturers and mobile operators. • Managed customer technical relationship and keep stakeholders aligned on project progress and status • Delivered software releases to customers with ensuring quality in timely manner. • Managed project based global team resources and ensure proactive communication wi...

Avg. Salary: $80,000   ·    Company Rank: Not Available

eLoyalty

Information Technology - Application Support - Lake Forest, IL

Key responsibilities are to deploy these solutions meeting project objectives for schedule, budget, scope and quality. Interfaces with client management team to insure clients are aware of progress and issues that might arise. Taken a team approach to translate the solution into well defined tasks duration, resources and financials. • Managed deployment of eLoyalty propriety Command Center Solutions (ECCS) and Cisco Unified...

Avg. Salary: $80,000   ·    Company Rank: Not Available

PakTel

Information Technology - Application Support - Islamabad, Outside United States

Managed five business units’ activities in delivering of complex Telecom and IT solutions (systems engineering, development, network design, infrastructure and technical support). Monitored direct report managers and their staff job performance. Established Project Management Office (PMO) to manage all wireless equipment deployment. • Developed and managed overall project plans based on requirements, identified and obtai...

Avg. Salary: $80,000   ·    Company Rank: Not Available

Greatland

Information Technology - Application Support - Green Bay, WI

Developed objectives and directed staff responsible for the quality assurance, PM/software development of eCommerce & web products (business and tax applications). Ensured organization operated within the established parameters and in accordance with ISO standards. • Developed, executed, and monitored project management plan for key software development products. • Created tasks list and identified dependencies associated...

Avg. Salary: $80,000   ·    Company Rank: Not Available

Lucent Technologies

Information Technology - Application Support - Napervilee, IL

Directed and supported the product development cycle from initial design to commercial product launch of a next generation messaging solutions (associated with VoIP, Internet, voice and data networks), including identification of revenue generating telecommunications features. • Planned, monitored and controlled of all aspects of the products/projects and motivated those involved in development and deployment of the produ...

Avg. Salary: $80,000   ·    Company Rank: Not Available

CUNA Mutual Group

Information Technology - Application Support - Madison, WI

Promoted to oversee operational and application development activities for business systems, including customer information systems, claims applications, billing/collections, and insurance policy administration systems. Managed application development teams ranging from 5 to 28. Established and maintained relationships with business unit leaders to drive alignment of technology with business objectives.

Avg. Salary: $127,500   ·    Company Rank: Not Available

CUNA Mutual Group

Information Technology - Application Support - Madison, WI

KEY CONTRIBUTIONS & ACCOMPLISHMENTS:

 Designed, developed, and supported solutions for group health claims administration and premium processes, working with business partners to integrate operations and data.

 Designed, developed, and implemented customer information systems that strengthened company’s ability to service customers and create sales/marketing strategies.

Avg. Salary: $127,500   ·    Company Rank: Not Available

WI Department of Transportation

Information Technology - Application Support - Madison, WI

Executive strategic leadership for all aspects of IT. Appointed to lead all aspects of the IT function for the State of Wisconsin Department of Transportation which consists of the Wisconsin State Patrol, the Division of Motor Vehicles, the Division of Transportation Systems Development and the Division of Transportation Investment Management. Includes overall responsibility for IT Strategy, Technology Delivery, Service...

Avg. Salary: $127,500   ·    Company Rank: Not Available