Customer Service Career Research

Cleveland Clinic

Customer Service - Customer Service Supervisor - Cleveland, OH

• Training and Development of new employees from new hire orientation to bi-annual training, to include interviewing, Human Resource training, and on-line computer training • Training of dispatchers and work-leads in decision making and using a web-based dispatch system. • A liaison between the various departments with in the organization and Human Resources • Supervises the Call Center for Patient Transport, Environmental ...

Avg. Salary: $55,000   ·    Company Rank: Not Available

AAA Arizona

Customer Service - Customer Service Supervisor - Phoenix , AZ

Managed and coordinated all sales and marketing activities to successfully meet the automotive, insurance and travel service needs of current and potential members in a fast-paced office setting. Developed and implemented tools to create deepened relationships with customers, colleagues and vendors to achieve short- and long-term program objectives company-wide.  Consistently ranked within Top Five branches for performance...

Avg. Salary: $80,000   ·    Company Rank: Not Available

Pitney Bowes/PSI Group Presort Services

Customer Service - Customer Service Supervisor - Phoenix, AZ

Directed internal transportation department, managed external courier services and supervised an 15-member team for a worldwide document and mailing services provider. Known as customer service subject-matter expert for CSM programs and technology. Managed the top 20% of clients (including multiple Fortune 500 Companies) who produced 80% of company’s revenue.  Created the customer service department guidelines for flagshi...

Avg. Salary: $80,000   ·    Company Rank: Not Available

LesConcierges

Customer Service - Customer Service Manager - San Francisco, CA

*Managed a team of quality analysts, trainers, workforce management and business reporting analysts. *Represented quality/customer service to all clients *Managed voice of customer program

Avg. Salary: $135,000   ·    Company Rank: Not Available

Verigy, Inc

Customer Service - Customer Service Manager - Cupertino, CA

Avg. Salary: $135,000   ·    Company Rank: Not Available

Agilent Technologies

Customer Service - Customer Service Manager - Santa Clara, CA

Avg. Salary: $135,000   ·    Company Rank: Not Available

Hewlett Packard Laboratories

Customer Service - Customer Service Manager - Palo Alto, CA

Avg. Salary: $135,000   ·    Company Rank: Not Available

Hewlett Packard Co

Customer Service - Customer Service Manager - Santa Rosa, CA

Avg. Salary: $135,000   ·    Company Rank: Not Available

Furniture Brands International

Customer Service - Customer Service Manager - St. Louis, MO

Manager of 99 associate customer service center that supported operations in 5 countries.

Avg. Salary: $100,000   ·    Company Rank: Not Available

Layeredtech

Customer Service - Customer Service Manager - Kansas City, MO

Director of international support team that monitored IT environments for over 2,000 clients.

Avg. Salary: $100,000   ·    Company Rank: Not Available