Customer Service Career Research

Amo Recoveries, Inc.

Customer Service - Collections Agent - West Allis, WI

Collected second mortgages for J.P. Morgan Chase, began in second position ended up collecting in quaternary position.

Avg. Salary: $39,000   ·    Company Rank: Not Available

Georgia Power Company

Customer Service - Customer Service Supervisor - Atlanta, GA

Business professional with a history of success managing and improving customer relations for a major utility provider. Customer-focused communicator with strong insight into human behavior and solid negotiation skills. Able to recognize and resolve customer-related issues and implement processes that improve information flow with key stakeholders at all levels. Team leader skilled in training and motivating inter-departmen...

Avg. Salary: $30,000   ·    Company Rank: Not Available

Alpari (US), LLC

Customer Service - Customer Service Representative - New , NY

• Provided turnkey solutions for FX and futures; introduce brokers and money managers seeking customizable business solutions. • Interfaced with trading advisors, introducing brokers, compliance officers, sales staff, dealing desk, back-office personnel. • Coordinated on-boarding procedures with UK partnerships department and U.S. institutional sales team in Chicago and Boston. • Monitored and process monthly performance ...

Avg. Salary: $37,500   ·    Company Rank: Not Available

FXDD

Customer Service - Customer Service Representative - New York, NY

• Assessed customer needs through email, live-chat and phone; communicated with both English and Korean speaking clients. • Maintained back office support in creation and handling of all new and existing accounts. • Demonstrated positive attitude and high morale while effectively providing customer service during an understaffed night shift. • Drove client relationships and provided support for issues ranging from tr...

Avg. Salary: $37,500   ·    Company Rank: Not Available

Chronopost International

Customer Service - Customer Service Manager - Jamaica , NY

Assisted clients in arranging for shipments to be sent internationally and domestically . Updated system with information regarding the time , and signature of package deliveries . Worked out costs and billing information for special shipments .

Avg. Salary: $80,000   ·    Company Rank: Not Available

Chronopost International

Customer Service - Customer Service Manager - Jamaica , NY

Managed Customer Service dept for exports as well as Imports / Customs Brkerage Dept . Managed all IT issues including set up of new workstations , repairs of system and trubleshooting user issues in the office as well as for clients using our software Distributed work flow and projects for a staff of 10 -12 employees within export and import depts . Resolved any and all IT issues . Monitored on time delivery performance fo...

Avg. Salary: $80,000   ·    Company Rank: Not Available

International Bonded Courier

Customer Service - Customer Service Manager - Jamaica , NY

Assisted clients in all aspects of shipping domestically and intenationally . Prepared necessary documentation for shipments from labels to invoices ( 10-15shipments per day ) , SEDS, Insurance , Carnets , Certificates of Origin etc. Reported every step of process to clients on a regular basis . Updated system with all updates on every shipment as well as costs for all aspects of each shipment for our A/P dept . Booked shi...

Avg. Salary: $80,000   ·    Company Rank: Not Available

International Bonded Courier

Customer Service - Customer Service Manager - Jamaica , NY

Reviewed all shipments that were currntly active on a daily basis 60-100 special project shipments per day . Advised staff members ( staff of 6-10 individuals ) how to proceed on ceratin aspects of the shipments that they were working on . Assigned specific jobs to specific individuals as they came in either via phone or e-mail . Reviewed all completed jobs for accuracy on billing information as well as routing , verified ...

Avg. Salary: $80,000   ·    Company Rank: Not Available

Worldnet International

Customer Service - Customer Service Manager - Springfield Gardens , NY

Managed and assigned jobs to Customer Service as well as Track and Trace Dept staff of 12 - 15 individuals working 100+ shipments per day ) . Managed and arranged shipments for key accounts that migrated with me from previous employers . Assisted in training and wrote materials for training of new employees . Handled customer issues and escalated to upper management when necessary . Reviewed staff and made recomendations f...

Avg. Salary: $80,000   ·    Company Rank: Not Available

New York State Deferred Compensation Plan

Customer Service - Customer Service Representative - Troy, NY

Secured required financial services license: Series 6. Handled an average of 60 incoming calls each day Received numerous Associate Recognition Certificates

Avg. Salary: $32,320   ·    Company Rank: Not Available