Customer Service Career Research

Brickner Park City

Customer Service - Customer Service Manager - Merrill, WI

manage 13 employees. Serve as an ambassador of goodwill, while creating an atmosphere of comfort so that customers feel at home. Serve as a liaison between customer and technician. Manage the accurate warranty submission of all claims with Chrysler.

Avg. Salary: $63,000   ·    Company Rank: Not Available

convergentusa

Customer Service - Collections Agent - renton, WA

contact clients regards their past due accounts to offer best solution to bring account current

Avg. Salary: $0   ·    Company Rank: Not Available

Comdoc,Inc.

Customer Service - Customer Service Representative - Pittsburgh, PA

Oversaw territory with Ricoh, Xerox, and Sharp multifunctional printing systems. Identified and troubleshot system failures, along with conducting preventative maintenance. Delivered solutions to and facilitated product training for clients. Executed software upgrades; configured printer setups in TCP/IP environments. Acclimated new staff to industry, products, and customer service concepts through mentoring. Provided knowl...

Avg. Salary: $37,500   ·    Company Rank: Not Available

Business Alternatives,Inc.

Customer Service - Customer Service Representative - pittsburgh , PA

Repaired and maintained Ricoh and Xerox copiers and printers, including conducting diagnostic tests to perform necessary disassembly, cleaning, parts replacement, reassembly, testing, and adjustment of systems and subsystems. Interfaced with customers to address their technical needs, facilitate job assembly, and implement workflow solutions. Ensured proper inventory levels and anticipated customer needs through analysis of...

Avg. Salary: $37,500   ·    Company Rank: Not Available

Xerox Corporation

Customer Service - Customer Service Representative - Pittsburgh, PA

Serviced a teritory of 150 xerox copiers in a self managing work group environment. These copiers required electro-mechanical,pneumatic and vacuum system knowledge and troubleshooting skills. Developed territory and inventory management skills to provide cost effective service. Maintained company vehicle following corporate guidelines. Work group processes included collaborating with field engineering in implementing a pla...

Avg. Salary: $37,500   ·    Company Rank: Not Available

GL Advisor

Customer Service - Customer Service Manager - Waltham, MA

Avg. Salary: $80,000   ·    Company Rank: Not Available

AGLA

Customer Service - Customer Service Representative - OWENSBORO, KY

TO EDUCATE POSSIBLE CLIENTS

Avg. Salary: $90,000   ·    Company Rank: Not Available

Weight Watchers International

Customer Service - Customer Service Manager - Leawood, KS

Hired to manage team of 20 reps in Customer Service taking calls and supporting 4000 clients daily. Assumed responsibility for National team in 2011 with over 2500 calls daily and supporting 45 companies providing WW benefits to their employees. Between 2010 and 2012 - assigned additional responsibility of managing multiple teams for Care, Portal, Tech and Canada. Size of teams ranged from 5 reps to 30 reps. These teams...

Avg. Salary: $57,500   ·    Company Rank: 3.0 out of 5

Citibank

Customer Service - Customer Service Manager - Kansas City, MO

I was hired to manage a team of 20-25 reps that took incoming calls from customers on various types of Citi credit cards. Within six months - I was chosen to be one of the first manager's to convert team from service to sales. During my first year, I was chosen by the HR department to participate in the hiring process - reviewing applications and conducting interviews. I was additionally assigned to work with the National...

Avg. Salary: $57,500   ·    Company Rank: 4.0 out of 5

RESEARCH IN MOTION,INC

Customer Service - Customer Service Manager - Irving, TX

Reporting to Global Leadership as primary contact for US Tier #3 Operations. Leader of over 70 personnel providing both technical and account management support to over #150 Fortune 100 companies deploying BlackBerry’s Enterprise Solutions. Operational accountability for over 13 million in annual service revenue, delivered at a profit margin at or above 40%.

Avg. Salary: $115,000   ·    Company Rank: Not Available