Browse Career Research in Customer Service
Customer Service Career Research
Broadway Plaza Nursing Center
• Assist in activities of daily living • Assist patients that are completely/partially incontinent • Monitoring food/liquid, input/output • Taking vital signs daily • Help with medical procedures
Avg. Salary: $15,000 · Company Rank: Not Available
Bugle Boy Outlet
• Conflict troubleshooting with customers/employees • Process payments (cash, checks, direct debit, charge cards) and provide receipts • Organizing/ inventorying the store merchandise • Stock shelves/ maintain display areas
Avg. Salary: $15,000 · Company Rank: Not Available
Oakland Thrift Store
• Sell merchandise/ensure customer satisfaction • Greet customers/assist them in identifying their needs • Demonstrate/fit/measure merchandise for customer • Pricing merchandise • Stock shelves/maintain display areas
Avg. Salary: $15,000 · Company Rank: Not Available
Peep-n-Toms
• Talk with a smile • Demonstrate a polite language conversation • Taking orders and service of customers • Help sitting the customers when they arrive • Entertain properly/warmly
Avg. Salary: $15,000 · Company Rank: Not Available
Aegis Communications
• Answer phones/ respond to customer request • Sell products/place customer request in computer system • Provide customers with product/service information • Transfer customers to appropriate staff • Identify/research/resolve customers issues using the computer system • Follow up on customer inquires not immediately resolved
Avg. Salary: $15,000 · Company Rank: Not Available
Tele-Service Resource
• Answer phones/ respond to customer request • Sell products/place customer request in computer system • Provide customers with product/service information • Transfer customers to appropriate staff • Identify/research/resolve customers issues using the computer system • Follow up on customer inquires not immediately resolved
Avg. Salary: $15,000 · Company Rank: Not Available
Flagstar Bank
To research customer concerns via phone agent tickets. Called customers back in a timely fashion (48 hours) or called customers on longer issues until they were solved.
Avg. Salary: $40,000 · Company Rank: 4.0 out of 5
Western Union
Direct Call Center Management team of twenty six in support of Western Unions five internal call centers and twenty nine outsource vendor sites. This includes Real time call Management, budgeting, scheduling and forecasting, capacity planning for approximately 3,200 Customer Service Representatives and 42 million calls per year.
Avg. Salary: $153,801 · Company Rank: 4.0 out of 5
Citi Mortgage
Responsible for the development and ongoing execution of Capacity Plans and MIS for CitiMortgage Retail Lending business. The Retail Lending business has a staff of 1150 employees and will have Mortgage Originations of 10 – 11 Billion in 2004.
Avg. Salary: $153,801 · Company Rank: 3.0 out of 5
Corecomm
Direct Call Center Operations consisting of 105 Customer Service Reps across two sites. Responsiblities included budgeting for overall staff of 157, call volume and staff modeling, interviewing and hiring process, Executive Appeals / Correspondence area and Project Management
Avg. Salary: $153,801 · Company Rank: Not Available
